Shippit

Shippit

by Shippit

Faster, cheaper & smarter order delivery for Shopify

4.4 of 5 stars(63 reviews)

Reduce fulfilment time by 80%

Seamlessly import Shopify orders, and automate all packaging and courier decisions.

Convert more sales

Fulfil and ship orders to anyone, anywhere in Australia. Shippit’s fulfilment software will always choose the fastest or cheapest service.

Slash inbound enquiries by 90%

Increase customer satisfaction by 99% with Shippit’s smart tracking and notifications, and with our delay prevention technology.


About Shippit

Ship Like the Big Guys.

Multiple delivery options (standard, express or 3-hour), centralised tracking & email/SMS notifications across carriers means you can put the power of big business shipping into your Shopify store in minutes. Shippit’s simplified approach to shipping saves you time, money and removes headaches from the delivery process.

Discounted rates with Australia’s leading carriers.

Shippit gives you access to enterprise shipping rates so you can finally compete effectively. Get instant access to discounted rates from Fastway, Couriers Please, TNT and DHL. With Shippit on your side, you can forget about negotiating rates, selecting the best carrier or spending hours chasing couriers - we make shipping work harder for your business.

Have your own rates? No sweat, connect your own Australia Post, Couriers Please, Fastway, TNT and DHL rates in minutes.

Easy to set up and even simpler to use

Start shipping your orders in under 7 minutes. Forget credit-checks, setting complex shipping rules or wreaking havoc on your IT set up. Creating an account shipping your first order is so simple you’ll wonder why you didn’t make the switch sooner

Lightning-fast shipping rates in your checkout

Whether it’s same day, standard or express shipping, tap into the power of our instant rate calculator and get live quotes on available delivery services right in your checkout.

Automated order fulfilment & delivery

Whether you ship from a bedroom, garage or a state-of-the-art warehouse, you’ll see orders that need to be shipped from the very moment they are placed in your Shopify store. Shippit makes smart packaging allocation decisions and finds the best carrier for the job. Simply confirm the price and get your shipping labels in an instant. Once shipped, Shippit automatically closes out your orders and automatically populates tracking information so you can notify your customers at time of dispatch!

Own your delivery experience and cut customer complaints

Shippit gives your customers an award-winning delivery experience no matter which carrier you ship with. Forget about consignment numbers and dodgy courier tracking sites, with consistent tracking, automated delay avoidance technology and email / SMS notifications, Shippit gives your customers just the right amount of information, every single time. With our brandied tracking & notifications option, Shippit gives you the power to own your delivery experience from door-to-door.

Integrates with

  • Cin7,
  • Tradegecko,
  • Netsuite,
  • DearSystems,
  • Peoplevox,
  • Returns

Media gallery

Support

Pricing 30-day free trial

See all pricing options
Start

$19/month

Usage fees apply such as SMS notifications

  • No booking surcharge

  • Up to 12% off shipping rates

  • Ship 20 orders per month

  • Email & live-chat support

Grow

$49/month

Usage fees apply such as SMS notifications

  • No booking surcharge

  • Up to 34% off shipping rates

  • Ship 250 orders per month

  • +75c per additional booking

  • Email & live-chat support

Unleash

$149/month

Usage fees apply such as SMS notifications

  • No booking surcharge

  • Up to 45% off shipping rates

  • Ship 500 orders per month

  • +45c per additional booking

  • Email, live-chat & phone support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 63 reviews

  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    5% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (7)

Most recent reviews

MuchelleB

After my experience I sadly found this app to be more of a hinderance than a help. Everyone has a different experience of course, this was just mine. To summarise: I wouldn't recommend this app to anyone. Here is why I would recommend staying away from it:

-->>There are a lot of technical bugs and functions that don't seem to work in the system, causing a LOT of headaches and wasted time. Ive had technical issues filtering tags, filtering out particular couriers from syncing with Shippit, connecting Shippit with Shopify, making sure that shipment costs actually appear on checkout. All of these issue result in dealing with the customer service team, which leads to my next point.
-->>The customer service is quite poor - the team respond fast (great!), however often (almost always somehow?) give you incorrect information (as one of a variety of examples, I was told I needed the Shopify advanced plan to use Shippit, which is incorrect, wasting me money. They also seem to be unable to access your account information, as they regularly told me that I'm not signed up for international orders although I am and that I didn't have shipping synced with Shopify although I did. When you have issues they often refer you back to Shopify - who then politely redirect you back to Shippit - and the cycle goes on)
-->> Due to the technical bugs, you end up doing a lot of manual work that the app is supposed to save you from doing.
-->> There is poor guidance on how to use the system. The tutorials that exist are basic and don't include a lot of really essential information on how to get set up, leading to a lot of problems when you go to ship. (E.g. I wasn't advised that it would be a lengthy process to enable international shipping, or that I needed phone numbers to be mandatory in my checkout process. This led me to panicking about not being able to ship internationally and manually contacting each customer to ask them for their phone numbers - upwards of 200+ people because Shippit didn't advise that this was mandatory for international orders)
-->> The shipping prices appear to be more expensive than what they would be outside of Shippit. For example, shipment of a 650g book ranges from $50 - $70 world wide, however when I installed an alternative app shipping was $35 to the same locations. I was on the unleashed plan, which is supposed to be around 30 - 40% of shipping.

Alernatives to consider are Starshipit, which is where I'm hoping to move to when I get a chance to breathe after all of the issues I'm currently dealing with using Shippit. Fingers crossed I can assist someone when making their choice with my review.

Velvet Alabaster

Shippit and couriers please sucks big time!!! only been with them for 2 months and encountered tons of problems, thye lost our parcel on our 4th delivery, and no one was helpful at all. PLS STAY AWAY FROM THIS COMPANY AND MOST IMPORTATNLY COURIERS PLEASE! though they seem to be cheap, but thier services are the worst, they dun wait for customers at all, they knock ur door once, if u dun asnwer straight away, boom, they are gone! many more bad experiences!

Barney Bed

We had the worst experience ever from this company. Their own system lost our orders and despite us repeatedly asking they took a month to resolve it. They are very hard to contact and the system is full of bugs. We moved to Easy Ship which so far seems much more professional and the system is a million times better.