Shippit

Shippit

by Shippit

Simplified Shipping for Leading Retailers.

4.4 of 5 stars(86 reviews)

Reduce fulfilment time by 80%

Seamlessly import Shopify orders, and automate all packaging and courier decisions.

Convert more sales

Fulfil and ship orders to anyone, anywhere. Shippit’s fulfilment software will always choose the fastest or cheapest service.

Slash inbound enquiries by 90%

Increase customer satisfaction by 99% with Shippit’s smart tracking and notifications, and with our delay prevention technology.


About Shippit

Sell More with Cash on Delivery

Exclusive to retailers in Singapore and Malaysia. Whether you’re selling in one country or cross-border, Shippit makes it possible to accept cash from customers in Singapore, Malaysia, Indonesia, Philippines and Thailand.

Simplify Your Ship, Scale Faster

Shipping is hard. We think it should be easy. With Shippit's multiple delivery options, seamless order fulfilment and centralised tracking & email/SMS notifications, Shippit saves you time, money whilst sharing an amazing last-mile delivery experience.

Discounted Rates with Leading Couriers

Get instant access to discounted rates with leading couriers. With Shippit on your side, you can forget about negotiating rates, selecting the best carrier or spending hours chasing couriers. Shippit's takes the guesswork out of shipping so you can focus on selling

Have your own rates? Don't stress, connect your own rates in minutes. Here are our supported carriers:

Australia: Australia Post, Couriers Please, Fastway, TNT, StarTrack, Allied Express, SEKO Logistics, Toll, Neway & DriveYello

Singapore: Aramex, NinjaVan, Singapore Post & DHL

Malaysia: Aramex & NinjaVan

Easy to Set up and Even Simpler to Use

Start shipping your orders in under 7 minutes. Forget credit-checks or setting complex shipping rules, shipping your first order is so simple you’ll wonder why you didn’t make the switch sooner

Lightning-Fast Shipping Rates in Your Checkout

Whether it’s standard or express or international shipping, tap into the power of our instant rate calculator and get live quotes on available delivery services right in your checkout.

Automated Order Fulfilment & Delivery

Whether you ship from home or a state-of-the-art warehouse, you’ll see orders that need to be shipped from the very moment they are placed in your Shopify store. Shippit makes smart packaging allocation decisions and finds the best carrier for the job. Simply confirm the price and get your shipping labels in an instant. Once shipped, Shippit automatically closes out your orders and automatically populates tracking information so you can notify your customers at time of dispatch!

Own Your Delivery Experience and Cut Customer Complaints

Shippit gives your customers an amazing delivery experience no matter which courier you ship with. Forget about tracking numbers and dodgy courier tracking sites. With consistent tracking, proactive delay avoidance technology and dedicated delivery support, Shippit gives your customers just the right amount of information, every single time. With our branded tracking & notifications add-on, Shippit gives you the power to own your delivery experience from door-to-door.

Integrates with

  • Cin7,
  • Tradegecko,
  • Netsuite,
  • DearSystems,
  • Peoplevox,
  • Returns

Media gallery

Support

Pricing 30-day free trial

See all pricing options
Start

$12/month

Usage fees apply such as SMS notifications

  • Up to 12% off shipping rates

  • Ship 20 orders per month

  • Email & live-chat support

Grow

$32/month

Usage fees apply such as SMS notifications

  • No booking surcharge

  • Up to 34% off shipping rates

  • Ship 250 orders per month

  • Email & live-chat support

Unleash

$96/month

Usage fees apply such as SMS notifications

  • No booking surcharge

  • Up to 45% off shipping rates

  • Ship 500 orders per month

  • Email, live-chat & phone support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 86 reviews

  • 5 of 5 stars
    74% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    9% of ratings are 1 stars
    (8)

Most recent reviews

EVERLY COLLECTIVE

User friendly app that has helped us ship out our products more efficiently. The downside is that that the carriers can often miscalculate the weight of our parcels and overcharge us. Unfortunately the Shippit support team have not been able to assist in resolving these issues despite lodging numerous dispute forms and countless back and forth emails. The process has been tedious and it has been almost two months without any resolution in sight. Subsequently, we have ended up overpaying on many parcels that we were not meant to, resulting in much higher rates. We would appreciate some productive assistance in having our disputes resolved in a timely manner.

Developer reply

March 19, 2020

Thank you for the review Everly Collective. We're glad that you can easily use our platform to simplify your shipping but are disheartened to hear that you've been having trouble with overcharges. Thank you for flagging this issue with us. We've brought this up with the Support team and they will be in touch to try and fix things for you. Have a lovely day.

Original Weekend

Really great way to access more affordable shipping rates and I love that you can track all your orders in one place. Very user friendly.

Only downside is when there are issues with courier services and to be on the front foot you have to manage this yourself, Shippit support doesn't always take a front footing.

Developer reply

March 18, 2020

Thank you for the review Original Weekend. We really appreciate your feedback and take it into account when improving our services.
We're glad that our platform is user-friendly and allows you to simplify your shipping and save you money.
We will flag your thoughts with the support team. Have a lovely day ahead!

LUNA BRONZE | Worldwide

5 stars for how much easier Shippit has made our fulfilment process.

Unfortunately, have had to deduct 2 stars for how much more work it has created in relation to customer service enquiries. We used to spend 1hr maximum on customer service emails per day, we're now spending 2.5-3 hours dealing with our inbox - all to do with tracking updates.

We use DHL eCommerce to ship our orders to US & Canada, however the Shippit tracking email that our customers receive direct our customers to an incorrect phone number (not a DHL tracking web page).

Developer reply

March 17, 2020

Thank you for the feedback LUNA BRONZE. We're glad that our platform is making your fulfilment process easier but are disheartened to see that your customer service enquiries have increased. This should not be happening.
I believe Aaron has reached out to help you fix this DHL issue and our carrier team is in the process of amending things.
We hope that the end result will lower your enquiries and that you'll consider revising your review if you are happy with our service.