Overall rating Based on 451 reviews
GET A PHONE # OR CHAT SO PEOPLE THAT NEED TO SHIP PACKAGES RIGHT AWAY CAN GET A HOLD OF SOMEONE TO HELP. SUPPORT ON LINE DOESN'T ANSWER QUESTIONS ADEQUATELY.
Rubbish app, claims to have more carriers then it really does.
Del Francis Jewelry
Del Francis Jewelry understands the importance of order tracking! Always tracked and insured by us. Your happiness is our goal! Enjoy your new jewelry! You deserve it!! www.delfrancisjewelry.com Thank you goShippo!
Laurens All Purpose
Great app, friendly support, highly recommend!
Very convenient, fast responses to customer service. No reason to look for another shipping app.
The packing list has incorrect details. It shows negative amount on the unit price.. duhh?
Been 3 weeks raised this issue multiple time. Nothing on it yet. Disappointing.
I've been using it for one evening.
Things I like:
USPS prices. The cost for USPS labels on Shopify have always equaled USPS prices on Amazon, penny for penny. Thus, I never thought it was possible to get USPS prices any lower....but I was wrong. Shippo's cost for USPS labels is SIGNIFICANTLY lower.
Another thing I like is that Shippo can print (optional) the order number on the label.
What I don't like:
I wish they didn't print the date on the label. It's not necessary. Nobody else does. Problem is, sometimes my post office complains if the date is off by 1 or 2 days....but that's doesn't mean it's not worth 5 stars.
You can't enter the pkg weight as pounds and ounces....only decimal. My scales all read something like 3 lb 7 oz. What's that in decimal? Heck if I know....3.3? 3.4? I dunno....
I'm having some difficulty getting my own UPS account attached, but I think that's my issue, and not Shippo's. We'll see how well they work with resolving this with me....but for now....this app is 5 stars.
Have been using Shippo for quite sometimes. It is easy to use, syncs with Shopify no problem, and the customer service is excellent. Will keep using Shippo and would recommend it!
Definitely a must have for bulk creating your shipping labels. The commercial shipping rates are pretty good, but Shopify own shipping label rates are even better for USPS (if you use it and are okay with fulfilling orders one at a time).
It is extremely user friendly and onboarding any employee to create labels is easy. A must have for sure for your shipping needs.
Shippo has been a great tool for us to help with shipping. I recently ran into a snag, and Amanda from support quickly took care of it for us.