Infinity Goalie Usa
Fast customer support. Only downside is if you have multiple Shopify stores you can't link them all in the same account.
Great app! Customer service replies quickly with any questions. This app streamlines the shipping process and allows our small business to operate on a higher level.
Very pleasant experience with customer support. I use the app a lot for international and domestic shipments. Had to process a refund for some labels after some errors. I went ahead and wrote an email to customer support and they got the issue resolved within less than 24hrs. Will definitely keep using the app!
Thanks for your fast response, Rebekah!
Great app with seamless Shopify integration! Shippo keeps shipping simple and helps to save time on creating labels. I've also only had great experiences with customer service!
Mountain Vs Plains
Wonderful customer service and such a user-friendly interface. I would recommend Shippo to anyone!
Night Queen Ny
Excellent customer service, very prompt response. I've been using Shippo for approximately 2 years & this app is amazing in so many ways, easy to create and print shipping labels.
Love this app. This has been the one and only shipping app I have used since opening my online store. Any questions are always answered right away. Works seamlessly with shopify themes and it's easy to create and print shipping labels.
Super easy to use, seamless integration with my Shopify store. Their support team is excellent- very helpful and tons of follow up if there is ever a question or issue!
I've been using Shippo for approximately 2 years for all my USPS domestic mail (plant-based skin care products shipped from Canada in cooperation with a 3rd party brokerage firm), and I'm very pleased. Integration with Shopify is a breeze (recipient address and order data in; tracking number out), and postage pricing is the best I've encountered, so far. I also appreciate that it can accept and understand metric units -- when comparing options, I noticed Shipstation can't, ridiculous since most of the world operates in metric! Anyway, TLDR: I highly recommend Shippo =-)
My only complaint is that insurance doesn't automatically include the cost of shipping. Insurance values (in CAD) are entered on one page, shipping rates (USD) are on the following page... it's not intuitive to go back to the previous page and increase the insurance value to include the cost of shipping in USD (converted into CAD, so everything matches). I found this out the hard way when I needed to claim through shipsurance and only got reimbursed for the value of the products. Adding the price of postage automatically would make sense.
Suite One Studio
Top-notch! User friendly interface with all the necessary details to ship worldwide. The support team also provides excellent customer service if you ever need them.