Rezensionen (547)
Anpassen
-
Nach Bewertung
Great App and best prices on shipping!
Poor integration with Shopify. If an order in Shopify is updated (say shipping address) that change will not be updated in Shippo.
Also, there is no way to customize the packing slip. We would like to remove the pricing, but this is not possible.
For packaging, there is no ability to have a hierarchy so that the packages we use most are at the top of the select list.
This may be the case with all Shopify shipping apps. I guess it's time to find out.
Hi Amy,
Thank you for leaving your honest feedback about Shippo and Shopify. We're sorry you haven't been satisfied with how the 2 systems work.
Updating changes in Shippo that are made in Shopify is something we are working on. While we always want to add all the features our customers prefer these do take time to build and test. However, we understand this one is critical so we are working on adding this functionality to our system.
We are also looking into adding a "gift" feature on packing slips that will allow you to remove the pricing.
Regarding packaging, if you use certain templates more often than others, you can set them as your personal package templates on your labels page in Shippo (click settings > labels).
Templates are ordered in the way they are created, so, if you'd like the most used template to show in the list first, you will want to make that one last.
If you have any further questions you can always reach out support team by chat/phones beginning at 9 AM PST M-F, and email from 6 AM - 6 PM PST.
Thank you again for your feedback on Shippo!
Best,
Shippo Support
Could. Not. Be. Easier! Plus, they save us a bit on the cost of USPS shipping at our shop https://www.BIYHomebrewSupply.com , which is awesome! Now, what could make it 5 stars? If the FedEx and UPS integrations got a tiered discount like the USPS integration does. That would be most helpful.
Makes it easy to keep up with sales on multiple channels, love it!
We've been using this app for years and it works great. Occasionally has issues, but customer support has always been super helpful in solving the problem quickly!
I love this app! Really easy to use. The app is very easy to navigate which is a big plus!
I installed this app a while back and never used it, now that I have my own postal scale I've been using it and it really helps me save on shipping. It's awesome! Get discounts on shipping for a nickel a label.... No hidden fees, no B.S. Truly a great app.
We absolutely love how Shippo simplifies our shipping process. This is one of our most important apps. Customer service is amazing. Definitely recommend Shippo!
The bugs are aplenty. The ship date for orders gets stuck on a previous date (random date is chosen) when going to print labels. You have to manually change it each time. When you create an order, it disappears. You have to go back in to the order page, find the order, and then print the label. Annoying extra steps that shouldn't be there when paying a premium for the app. They refuse to fix any of these issues. I have switched to another shipping app.
Hello,
Thank you for providing this feedback about Shippo. We apologize for the experience you've had and we are working to look into these issues from our side.
We have escalated your information to our engineering teams and we will follow-up with you once they've found a resolution.
Thank you,
Shippo Support
Love Shippo - great customer support and great rates! I recommend it to everyone.