Rezensionen (536)

Gesamtbewertung
4
Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
8. Februar 2017

I have been using this company since I launched my store; and have seen them go thru some serious changes. Some for the better, some for the worse. Shopify Advanced plan gives better rates and ALSO offers insurance now; so ifso facto its either or. If I am at home I use them to print orders as shopify's are very specific to the printer you set up. I am filing a USPS claim for the items I sent out ...

Vapel1fe
Kanada
Mehr als 2 jahre mit der App
21. Mai 2022

Too easy to print the wrong label. Ask me how I know. Interface is awkward. Takes time to sync. Defaults to old dates. Doesn't present all shipping options (such as cubic).

Cat's Cuts
Vereinigte Staaten
Mehr als 2 jahre mit der App
Shippo hat geantwortet 26. Juli 2022

Hello,

We're so sorry to hear you ran into trouble in Shippo. We appreciate your feedback as it does help us understand where our customers need to see improvements and use ...

12. November 2022

International shipping labels doesn't work, been going back and forth for several days, only email response 24 hour wait and still no resolution, then wait another 24 hours for the next response and so on. They have no sense of urgency that international orders are being delayed by them. No online chat or phone support available poor response time.

Naturally My Skin
Australien
Mehr als 2 jahre mit der App
Shippo hat geantwortet 12. November 2022

Hi there,

Thank you for leaving this feedback. We are here to help in any way we can and apologize for the back and forth. We want to make sure you are taken care of and able ...

20. März 2020

I have been using this app for several years and it appears that with each UI upgrade, something stops working and it never gets fixed. With latest upgrade, too much has broken and it is not longer usable - Shopify fulfillment sync does not work, order splitting does not work, Customs declarations do not import the correct information from Shopify products and it can no longer be edited, and ...

Rinea
Vereinigte Staaten
Mehr als 2 jahre mit der App
Shippo hat geantwortet 15. April 2020

Hi there!

I am very sorry to hear about your experience with Shippo and our team. We strive to build a product that helps our customers get their shipments to their buyers ...

22. Juni 2017

Works sometimes but can be spotty, professional discounted rates are not always applied even though I'm logged in.

I Had issues linking my UPS account from day one and customer service reps i talked to were of no help (but I figured out why once I switched to another service, explanation below).

The straw that broke the camel's back was when DHL rates just stopped working yesterday, and I kept ...

Bobbiepinz
Vereinigte Staaten
Etwa ein jahr mit der App
22. Juni 2018

THEY STOLEN MY MONEY, IM NOT USING THIS APP FOR AROUND 1 YEAR AND TODAY THEY STOLEN ME BY PAYPAL $600 I DONT WHY
KEEP AWAY!!!

Cutters Fabric
Vereinigte Staaten
Etwa ein jahr mit der App
13. November 2022

My Amazon - Shippo connection stopped working Thursday Nov 4 2022 I have called, chatted and emailed customer support more times than I can count. I hope that shippo will fix the issue so I can revise the shippo review as well.

Select Settings
Vereinigte Staaten
Etwa ein jahr mit der App
Shippo hat geantwortet 14. November 2022

Hi there!

We are so sorry to hear that there have been issues with your Amazon connection to Shippo. We do see that all of your Shopify orders are coming in as expected.

We ...

8. Oktober 2015

Love Shippo!!!! This is the best shipping platform I have used. No hidden cost, no monthly fee, easy to use and you save so much money. Highly recommended!!!!

Kevinnanna
Vereinigte Staaten
28 tage mit der App
9. April 2018

When it works, it works GREAT. However, the lack of USPS Media Mail support is really a bummer. I don't care if it is discounted or not, that method should still be offered as we use it quite frequently to ship books.

Secondly, there are some issues with Shopify and Shippo syncing IF a customer changes address information after placing an order. Shippo keeps the old info so you can incorrectly ...

Parabolica Press
Vereinigte Staaten
Mehr als ein jahr mit der App
6. Oktober 2014

I wish I had transitioned over to Shippo a year ago; the ease-of-use interface coupled by the savings I have already experienced in regards to postage makes this app a total win-win situation for my company. . .five more stars for customer service, as well. A++++++

Retro Buffalo
Vereinigte Staaten
28 tage mit der App