Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 12 % der Bewertungen sind 1 Sterne
24. Oktober 2017

Had a little issue setting up my account but Amanda was there to help. These guys are great and fast! Thank you very much, you just earned yourself a lifetime customer.

Storepilot
Vereinigte Staaten
11 tage mit der App
21. Mai 2020

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

Aerobilia
Vereinigte Staaten
11 tage mit der App
18. September 2017

Great job! Makes shipping real easy!

Shopcluizel
Vereinigte Staaten
10 tage mit der App
14. Februar 2020

Such a useless app with bad customer support. They could not verify my account. i want to PAY them and they think i will do fraud with them. thats what they said "Unfortunately, due to high cases of fraud in the ecommerce industry, we cannot send another link."

Paint with Diamonds
Pakistan
10 tage mit der App
Shippo hat geantwortet 14. Februar 2020

Hey Ismail,

I’m really sorry you weren’t able to use Shippo. We did send over 2 links to verify your account - this is purely for security and to protect our customers. Unfortunately, we weren’t able to verify your account therefore unable to unblock you. Again, we’re sorry for the inconvenience here but we truly care about making sure our customer’s accounts are safe.

Thanks,
Shippo Support

29. August 2016

Shippo works great for my store. It is easy to use and saves me a lot of time and money.

Kerstins Nature Products
Vereinigte Staaten
9 tage mit der App
20. September 2016

So far this app has been great.

Plush Paradise
Vereinigte Staaten
8 tage mit der App
29. August 2018

Perfect and seamless integration. We're very happy to be able to use our own shipping carriers with our shipments now. There were glitches with Shopify's system and Shippo is directly in control, which we like.

Fretzeppelin
Vereinigte Staaten
7 tage mit der App
13. August 2016

Please be careful - they require that you send a copy of your photo id and credit card before you can set up an account. They claim it is secure but this can not be done via email - emails can be forwarded and/or hacked. They claim everyone is doing it, so don't jump off that bridge.

No merchant I have EVER dealt with online has ever requested this and I have had an online store for over 8 years using multiple vendors for different functions - even dropshippers. I have also worked for top credit card companies/processors and would advice any cardholder to run from this tactic.

PLEASE BE CAREFUL.

Ifitwags
Vereinigte Staaten
6 tage mit der App
Bearbeitet am 15. März 2016

It seems like we live in a instant world nowadays. There's just no time and because of that pressure, we need answers quickly. Well, I found myself in that place the other day using Shippo. Being new to use Shippo, I had a question, but I was concerned as I thought, I will have to wait for sure for at least 24 hours before someone answers me. What should I do? I used the chat and to my surpirse, I got an answer within minutes. Then I had another question and again another answer. Each one of my questions were answered promptly which provided the needed help. I would definitely recommend Shippo. I have easily created labels and so much of the work is done for you which just makes our job easier. And regarding the pricing, again pleasantly surprised. A+ to Shippo. Thank you for your help.

Prestons Insect Farm
Vereinigte Staaten
6 tage mit der App
21. März 2022

Customer service is fairly non existent. They just don't reply. Have been trying to get this working for a week and frustrated at lack of support and responses.

Lumiere Equestrian
Australien
6 tage mit der App
Shippo hat geantwortet 10. Mai 2022

Hello,

Thank you for leaving this feedback and we're so sorry to hear you were running into trouble in Shippo. We also apologize for the delays you ran into. We strive to get back to all of our customers in a timely manner and we're very sorry for the delay you experienced over the weekend.

Looking over your correspondence with Scott and Alex, it does appear they offered a solution and this issue is now fixed.

We're delighted we could resolve this issue for you.

In the future, you can reach our Support Team M-F from 9AM-5PM via our live chat and phone options. You can access these by logging into your Shippo account and clicking on the "Help" button. We do not offer live support on the weekends but have a weekend team who is ready and available to assist through email.

Thank you,
Shippo Support