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I like this app, since Shopify charges higher rates for Canada Post shipments and it doesn't have a built in integration with 3rd party carriers (UPS, Fedex, DHL) Shippo saves your life! As well, their technical support team provides prompt service. However, they need to improve their shipping options. For example, we can't add Proof of Age or Do not Safe Drop options which Canada Post provides on their website. We wrote them couple of times about this, they said they would do their best but nothing has been done yet.
Shippo is great. But for my store, it hasn't provided me with any extra added benefits over Shopify.
I have done price comparison on another app and USPS for over 20 + shipments. Most of the time the price is the same. Wish there really was a discount.
EDITED : after a few months of use Shippo turns out to be an excellent and reliable solution, once it has been setup properly. There are still a few limitations in Europe : - You cannot schedule a pickup with DHL , will get an error - You cannot create return labels with DHL (won't work, whatever you try)
Hi there,
Thank you for your honest feedback about Shippo! We appreciate this kind of feedback as it helps us improve our platform!
We apologize for any confusion with customs forms for intra EU shipments. We definitely understand the need to opt-out of customs forms at times and we've recently added this feature to our system!
If you have an intra EU shipment, you can no select the "Opt-out of customs" checkbox when creating your shipping label. This will allow you to generate the label with no customs form.
Regarding pickup scheduling and return labels, we would love to assist you further with this! Please reach out to support via chat/phones beginning at 9 AM PST M-F, or by email from 6 AM - 6PM PST M-F.
Thanks,
Shippo Support
Easy to use, but limited in some options
Hello,
Thank you for your review! We're glad you're enjoying Shippo and would love to hear how we can make this integration even better. Please reach out to us at support@shippo.com with any additional feedback. We're happy to help!
Thank you,
Shippo Support
My favorite shipping app so far!
I'm new to shopify but shippo has been making the transition pretty easy. We started using it with our squarespace orders and kept it up when we came over to shopify.
Very easy to set up UPS accounts and immediately works with our zebra label (unlike stamps.com or ups site!!!)
My only complaint and reason for the 4 stars would be that you can't enter multiple packages for one order. I called and they did in fact confirm. So for retail orders it's fine but for our wholesale shipments, most are multiple boxes and we have to create the label on the UPS site which is more difficult to read and just doesn't look as nice as the shippo labels :(
https://lovewilddesign.com/
A very user-friendly app!
Hello,
Thank you for your review! If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!
Thank you,
Shippo Support
Great app! I used it to get started with shipping pretty easily. Lots of documentation around it. I recommend it.
I've not used the app yet but can you add DPD to the list of shippers?
Great shipping app. Easy to use and connects directly to your shopify store. My only complaint is that you can't choose to pay for postage as you go along rather than being billed at the end of a week