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I like the no fees part. Works great!
Great app. Simple integration. Cuts down shipping costs while improving efficiency. Also very useful for staying organised.
shippo has ALWAYS taken care of us. Great thing they have going on, saves me a ton of time.
Shippo has been a great tool for us to help with shipping. I recently ran into a snag, and Amanda from support quickly took care of it for us.
Shippo is amazing! Super easy to use, great deals on shipping, and when you have a problem, their customer support staff is fantastic to work with! Last week I put in a ticket, and their agent, Rebekah, was so nice, accommodating, and went above and beyond to get our app working as soon as possible. This app is the best!
TERRIBLE SERVICE, CRASHES OFTEN AND WON'T VALUE YOU.
I never write bad reviews, only good, especiallyyyy as a business owner myself. I had been with this company for years and come to find out with their "signature box" for signature at delivery only has the option for a direct signature and not a simple task to do an indirect signature. This would save us over $5 per shipment. We were using this service for years and overpaying on shipments $5 each time. Can you image the savings we could have passed along to our customers over 6 years and thousands of shipments? The best part is that under their shipping services to "sell you" it lists indirect signature. This is something Ship Station and their other competitors offer EASILY, so check those out to save on signature options ;) They informed me that this indirect option is only available through their API system and not web based. This means that you need to have programming experience to do it. I asked if they can do it for me to help (I have been a customer for MANY years) and they informed me they won't and that I can hire someone. Their response: If you have the programming resources, you can certainly setup API for your Shippo account. Are you joking? You can't even help someone who has given you business for many years? Well, now I am moving my business over to ship station since they have this already integrated in their system and all I have to do is click a button and it's done. PS agree with the others your new interface is terrible. They will not value you as a customer or go any extra length to help with a need if you have one.
Hello,
Thank you for your feedback and we apologize we're unable to implement your API for you. We do value our customers and we are very sorry to hear you are not satisfied with the service you received.
Hopefully, we can clarify a bit further. This does take a software engineer to develop and our team does not offer these services. All customers who are implemented with the Shippo API have developed the integration themselves, or, have paid a software engineer to do so.
We will pass your feedback along to our teams about the indirect signature option and we are very sorry we don't offer this through the UI at this time.
We hate to hear we're losing you as a Shippo customer. If there is anything else we can do to keep you onboard, please don't hesitate to let us know.
Thank you,
Shippo Support
I love this app. Is easy to work with and have a simple dashboard that can anyone with no experience to use it. Also have the best shipping rates. thank you for making an perfect shipping app.
Finding the right shipping app can be hard. In Australia I have tried a few, this looks good - very easy to use. We have a cold press juicer store in Australia, ship large boxes every day so we need to have a reliable and convenient services. this ticks all the boxes
I'll keep this short and sweet...
DOWNLOAD THIS APP. This streamlined my orders with ease and confidence.
Awesomeness!
Surprisingly simple, well designed and low cost! All the things you are looking for in a shipping app. Very well integrated with Shopify- interface simple and well designed.