Avis (552)

Note globale
4
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
14 décembre 2023

ive been with shippo since 2019, and as of today.. im tired of paying money to a company, when in return i have to fix the problems their software creates... whats the point.. ending the service

Just A Sip Shop
États-Unis
Presque 4 ans d’utilisation de l’application
Shippo a répondu 15 décembre 2023

Hello,

Thank you for your feedback. We're sorry to hear you're having trouble with Shippo!

We were able to locate your account by your review name and have since reached out via email. We want to ensure you are taken care of and would be happy to further assist you!

Thank you,

Shippo Support

29 novembre 2023

Tool is very nice to use. But cost wise, long distance location, we see high priced. It would be good if we get reduced cost for less than 1 lb shipping.

MyBow
États-Unis
2 mois d’utilisation de l’application
Shippo a répondu 30 novembre 2023

Hello,

Thank you for your review. USPS recently merged the "First Class Package" and "Parcel Select Ground" services and renamed them "Ground Advantage". Please note that we offer discounted USPS Ground Advantage rates, which would be the least expensive service available for packages weighing less than 1 lb.

If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thanks,
Shippo Support

6 février 2024

Realized that Shippo was no cheaper than my Shopify Plan and discontinued usage. I thought I had downgraded my plan but then I was charged nearly 400 dollars for their "premium plan," which is literally the same cost as shipping via Shopify shipping.

I've asked for a refund because I never once used the service, but have been ignored for 3 days now.

Wargame Portal
États-Unis
18 jours d’utilisation de l’application
Shippo a répondu 8 février 2024

Hello,

Thank you for your review. We received your message and a member of our support team responded on Tuesday, 2/6/2024, confirming that a refund has been issued for the Pro Plan yearly subscription fee. If you have any questions or need further support, please reach out to us at support@shippo.com. We'd be happy to assist!

Thank you,
Shippo Support

7 février 2024

Makes posting easier and costs lower.

Oh Pablo Vintage
Australie
10 mois d’utilisation de l’application
Shippo a répondu 8 février 2024

Hello,

Thank you for your review! We're glad to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

4 février 2024

Grand rates and easy to navigate!

Olympia Vintage Collective
États-Unis
5 mois d’utilisation de l’application
Shippo a répondu 6 février 2024

Hello,

Thank you for your review! We're glad to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

1 janvier 2024

A very user-friendly app!

THE TRENDING TREE
États-Unis
20 jours d’utilisation de l’application
Shippo a répondu 4 janvier 2024

Hello,

Thank you for your review! If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

Modifié le 2 juin 2015

I co-run a small hot sauce company, but also work a full time job so time is often a precious commodity. Shippo is absolutely the most essential app we have. It streamlines the shipping process to an amazing degree and is a wonderful timesaver.

Shippo integrates seamlessly with the Shopify store, meaning it only takes a few clicks to import all of the most recent orders and generate USPS pre-paid shipping labels. It saves me all of the hassle of going to the post office, the pain of manually entering shipping information, and it even saves me a decent percentage because the USPS prices through shippo are lower than what I am eligible for myself. All in all, and wonderful app.

For folks that run outside funding events, such as Kickstarter campaigns, this app is also wonderfully useful. The batch import function allows you to upload a spreadsheet containing all of your customers then generate shipping labels for everyone in that spreadsheet with one click of a button. It helped make Kickstarter order fulfillment much less painful.

All in all, 5/5 stars!

Dr. Stadnyk's Hot Sauce
États-Unis
Presque 10 ans d’utilisation de l’application
8 octobre 2020

Shippo is easy to use, with a clear interface that lets me do bulk shipping quickly. I also like the ability to import files with order info--really useful for club shipments where the product goes out monthly but are billed quarterly. One small but useful feature is that Shippo ties back into my Shopify account and automatically marks shipped orders as fulfilled. For my shipping volume, five cents is an incredible bargain. The only thing I'd like to see is an option to buy carbon offsets. Thanks for a terrific product that makes running my business that much easier!

Huckleberry Knits
États-Unis
Plus de 9 ans d’utilisation de l’application
12 octobre 2018

Been using Shippo for several years and have never had an issue. Just had to contact support this week with a small problem. Support responded immediately and the fix was simple. We were back on track and shipping right away with no down time. Thank you so much for your great customer service! Having an app is one thing, but providing great tech support is outstanding and means a lot to us as a small business having to do everything on our own. Thank you Shippo!

Graphic Spaces
États-Unis
Plus de 9 ans d’utilisation de l’application
Modifié le 30 novembre 2016

Update: Still working great for us in Fall of 2016!

We just started using Shippo and have been extremely impressed! Not only is it saving us a bunch of time (no longer have to manually enter information for every shipment into USPS, then mark orders fulfilled, copy tracking info, etc.) the rates seem to be even cheaper. We had one small issue, and received a near instant response from the developer. Definitely recommend!

Dash Bitters
États-Unis
Plus de 9 ans d’utilisation de l’application