Shippo ‑ Simplified Shipping , 546 avis
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Overall, this is a wonderful shipping app. We've been using it since the beginning, and it allows us to streamline communication with our warehouse, and keep track of all tracking information.
There are a few features we would like to see but the team has been quick to improve the application, so I'm sure it will continue to get better over the coming months.
So far so good! Integration with Shopify seems to work really well, it even brings in orders that I create, in addition to customer created orders. Allows me to print professional looking labels on my thermal printer.
Everything has worked Great for 5+ years that I’ve used it... Until Today! The new user interface is absolutely Atrocious. The screen looks cluttered, you can’t easily view the items listed in each order clearly because of the massive about of text on the screen. The layout is terrible, and the options for editing customs forms on international shipments is horrendous. If I can’t go back to the original layout, I’m leaving Shippo immediately.
Hello,
Thank you for providing your honest feedback about Shippo. We truly appreciate feedback like this as it helps us improve our product.
We also thank you for jumping on the phone with members of our Product Team to discuss this further. We are so glad we could come to a resolution!
If there is anything else you need, please let us know!
Thanks,
Shippo Support
Very clean and user-friendly app. We've tried other shipping apps, but by far this is our favorite. The customer service is also excellent and always very helpful. This is one of our must-have Shopify apps. :)
Shippo makes shipping process very easy and fast. Highly recommended.
Terrible service. And I have the chat logs to prove it. Jennifer W. in customer support at Shippo.....does this place no service. Jeez
Thank you for taking the time to speak to us on the phone today. I'm glad we were able to clarify further. If you have any further questions let us know!
We loaded Shippo in August and so far are very pleased. There are some features we would like to see offered and have reached out to customer service, but on the whole I like the shipping costs offered and the customer service help & response time has been fantastic.
Hello,
Thank you so much for the great review! We're so glad to hear you're enjoying Shippo and saving money! We appreciate you sharing your thoughts with us on new features you'd like to see. We take all feedback at Shippo seriously and we're constantly looking for new ways to improve our platform.
If you ever need any additional assistance, please don't hesitate to reach back out.
Happy Shipping!
Shippo Support
Love the per label fee that lets me pay as I grow...Thank you shippo! Definitely recommend...
Great customer service and quick response time.
Shippo has been an absolute life-saver! Dealing with high-volumes of orders in short bursts can be a real pain in the butt, but Shippo has cut my processing time in half! Easily the most worthwhile Shopify app I've ever used, and I've already recommended it to two other friends with Shopify stores.