Note globale
4,1
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
26 août 2014

Shippo is very user friendly, and makes our lives SO much easier! Highly recommend this shipping app for any retail store. We also love that it allows us to print our customer's postage labels as well as packing slips for packages in one place.

Kelly Fields
États-Unis
3 mois d’utilisation de l’application
29 septembre 2017

Just amazing support and easy to use multichannel solution with CN22 support etc. A must for any real company!

Mmore Cases
Slovénie
3 mois d’utilisation de l’application
1 octobre 2015

Well I just got to use the Shippo today and had a little learning curve - however it is so very simple actually. Once I got on to how it works - I breezed right through it without a stumble. When I emailed for help, I got a really prompt answer from a nice gal who gave me all the information I needed. What a great help she was, too. Even after listening to the video and reading the instructions, I wasn't quite sure I was doing this right and found out I wasn't - but she very quickly led me down the right path. This program is so neat - not only does it give you a label - nice big one with tracking number - but it also can give you an order page for receipt plus a second label for your customer - preaddressed and postage for returning their order should they have to. All with just a couple of clicks on the buttons. You can also choose to have Shopify send them a shipping email with the customer's tracking number on it and everything else they should need. It's free and all you have to do is pay postage which was very reasonable. You won't be disappointed.

Jjsgems
États-Unis
3 mois d’utilisation de l’application
8 août 2018

We've been using Shippo for a little over two months. It works outstanding for USPS domestic shipments. Reviewing rates, paying for label, downloading label, printing label seemed too many steps at the beginning but now it has become part of our work flow; and it works well.
We do like to recognize the service support and technical team. They are truly customer focused and took immediate action when we had issues to sync orders between Shopify and Shippo, and with downloading the correct sender address. Well done! Thank you...

Newcreationdemo
États-Unis
2 mois d’utilisation de l’application
31 octobre 2016

I have been using Shippo for over a year. Great customer service.

Loftdrapery
États-Unis
2 mois d’utilisation de l’application
23 juillet 2014

I love this app! Really easy to use. The app is very easy to navigate which is a big plus!

Only For You Boutique
États-Unis
2 mois d’utilisation de l’application
21 juillet 2016

I really like this app. I use it for all my priority mail shipping since it is less expensive than shopify. Highly recommend.

Be Green Bath And Body
États-Unis
2 mois d’utilisation de l’application
2 avril 2021

Shipping out packages with owners name, and not company name via UPS even went owner name is not included for customers. It's added anyways, making it look very unprofessional. Business name is extra. I almost choked looking at my full name as the sender, and not business.

Naturalistics
États-Unis
2 mois d’utilisation de l’application
Shippo a répondu 28 avril 2021

Hello,

Thank you for your feedback and bringing this issue to our attention. We sincerely apologize for any issue and are happy to help take a look at your settings to ensure everything looks correct. We can also work with our partner, UPS, to make any changes needed to your account to ensure your name is not reflected.

With that said, we are unable to locate contact information for you in our system.

Will you send us a message at support@goshippo.com and let us know your login e-mail used for your Shippo account? That will help us get to the bottom of the issue as soon as possible.

Modifié le 19 décembre 2018

This app is useless and it charged me a hidden fee of $10 when I did not use it even once. I thought it would help me get cheaper rates for shipping but Shopify offers cheaper rates so I truly do not see any point in this app. Pretty sure all these 5 star reviews were paid for because it's purely useless. I would give it negative star reviews if I could. And I really wish I could get my $10 back since I did not even use this app. NOT ONCE. Hidden fees also tell me this app is full of scams. Hopefully I can uninstall it properly so I don't get charged again.

Dear Shopify Admin, please take this app off the market because I just looked at the other 1 star reviews and I am now terrified that more money will be taken from my account.

Lucid Living Co.
États-Unis
2 mois d’utilisation de l’application
7 octobre 2020

So far I've been really happy with this app. After using stamps.com for 5 years I started having more and more problems, so decided to make the switch. I sell on multiple platforms and I enjoy having all my shipping information in one space. The only improvement I would love to see would be an added column for the "age" of the order. I do custom/made to order items with a 2-3 week production timeline, so keeping track of where an order is within that timeline would be very helpful. Thanks!

Norwegian Wood
États-Unis
2 mois d’utilisation de l’application