Avis (552)
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If I could give a No Star rating I would. This company is not to be trusted. We installed the app to see if it was of any use to our Shopify store. It wasn't so we un-installed it within an hour. We have had 2 payment requests from them since. We contacted Shippo after the first and was told that it was fixed. We have now received another bill for a service that we have never used and never will. Shopify state that after an app is un-installed the developer should delete all of our data, etc. NOT send the end user a bill.
Not support USPS FC letters
Not support DHL Express shipments from outside of the US
Easy work. Can make custom label without order.
Good USPS fees: USPS FC package from $2.93 (ebay page from $3.18, and USPS retail from $4.20), but stamps.com from $2.74 (need monthly fees).
Hello,
Thank you for leaving your honest feedback about Shippo. We are happy to have you as a customer and we apologize for any confusion with DHL Express and USPS FC letters.
Due to our agreements with USPS, we do not offer letter mail rates at this time. All rates in Shippo are for parcels only.
While we do offer DHL Express rates using our master DHL account for shipments from the US. We do not have discounted rates available via DHL for shipments originating outside the US. For those shipments, you would need a personal DHL account added to Shippo in order to see rates.
If you ever have questions in the future, please feel free to email us, or catch us on chat/phones M-F beginning at 9 AM PST. You can access all support methods from within your Shippo dashboard by clicking the "Support" icon.
Thanks,
Shippo Support
Does not offer any value for Canadians. I signed up to get a volume shipping discount with Canada post but Shippo does not offer any. When adding Canada Post as a Carrier in settings, it asks me to connect my own account. Very miss-leading.
pure garbage.
The set up was simple enough.
getting the thing to actually work? well that is a whole other story. Cannot recommend under any circumstances. It forces things that are unnecessary on forms, then it errors out while you try and get a label.
Extra points off for not having a phone number.
Just the worst thing ever. This thing was supposed to save time, not cost me time. I'm moving on to something that works.
Rubbish app, claims to have more carriers then it really does.
Signed up for the app based on reviews. Could not even enter my business shipping information due to a bug or terrible error handling. Entered all required information and the app reformatted some lines after refreshing without displaying any errors. Tried maybe 20 variations of names addresses phone numbers, but nothing worked with zero error messaging. Uninstalled
Great app! I used it to get started with shipping pretty easily. Lots of documentation around it. I recommend it.
Wow...so simple to set up, literally took me 15 minutes and I love that it captures all the tracking info and sends notifications. Super easy to use!
I've not used the app yet but can you add DPD to the list of shippers?
Hello,
Thank you for your review! If you ever need support in the future, please contact us at support@shippo.com. We'd be happy to help!
Thank you,
Shippo Support