Shippo ‑ Simplified Shipping , 547 recenzji

Been using them for over a year and it works great for US domestic USPS shipments. Their DHL rates are not bad either for international. Any questions we had customer support always answered in a timely manner.

I really like this app. There are other shipping apps, but there is too much of a learning curve. Here you just install and go. Dead simple and does what it's supposed to, so it's my goto shipping app right now.

Works sometimes but can be spotty, professional discounted rates are not always applied even though I'm logged in.

I Had issues linking my UPS account from day one and customer service reps i talked to were of no help (but I figured out why once I switched to another service, explanation below).

The straw that broke the camel's back was when DHL rates just stopped working yesterday, and I kept getting errors when trying to make UPS labels.; which forced us to enter the order address one by one manually into DHL and UPS websites to purchase labels. Customer service told me that the only option for UPS to work again would be for me to go through and update every single one of my product titles to not include hypens or quotation marks, even though that was never an issue to begin with. I think this is just a lazy rep blaming the issue on the customer instead of actually looking into the problem. In the past few months that I have used Shippo I have talked to several customer service reps and I don't think any of them are fully qualified and trained to help, as bad as that sounds.

I just switched to ShippingEasy, which lives up to it's name. I had a phone call walking me through the set up and shipping process AND I was able to link my UPS account effortlessly because ShippingEasy has everything step by step with screen captures so you can easily follow along.

WHY SHIPPO DIDN'T WORK: My UPS account would not link with Shippo because Shippo kept telling me that the control ID number is optional. However, it is definitely needed for it to synch properly and can ONLY be found by downloading a .pdf of a previous bill. NONE of the customer service reps I spoke to ever mentioned the control ID number and yet ShippingEasy had it RIGHT THERE in their screen capture walk through of the process.

I'd rather pay for an app that does exactly what I want, versus a free one where I keep having issues and end up having to do orders manually.

Steer clear of Shippo and bite the bullet and spend the money for ShippingEasy, it's worth it!!!

Great support team. Particular attention to details and very helpful. I really recommend their service.

Very happy with Shippo and with Rebekah!

I've had to ask a few questions to their support team and I always get a fast and great response. Awesome customer service.

Love this app -- super helpful for bulk shipping. Had a really great experience with customer service, too, when I experienced an issue with my billing. Very quick response and solution.

Easy to use and great shipping rates!

Simple pay as you go pricing, good integrations, and support ZPL II label formats. What more could you ask for?

Yes! Yes! ...I definitely recommend Shippo. It was so easy to install (less than 5 minutes) and very easy to use. No guess work-no headaches; trying to make it work or how to use it. It looked at my open order and prompt me through a series of questions and produced a label ready to print from my desktop printer. After I mailed my package, I checked Shippo only to see Shippo had already started tracking my package. How great is that.
All I had left to do was to input the tracking number to my customer's email. It was my first online order and Shippo took the problem I was having from another app into a "no worries" experience. Shippo did not make false promises. I haven't been asked by them yet for a review, but I wanted other Shopify Newbies to know about this app.