Shippo ‑ Simplified Shipping , 532 avaliações
Our company CycloneInks.com uses Shippo exclusively for all of our shipping needs! Overall they are a great business partner! As with any partner or tool in your business, there is always room for improvement. That is the only reason we left only 4-Stars....They are not perfect, nor is any business, and there can be improvements that could make them even better!
We've been using Shippo for years. Most of it works great, but when trying to process multiple orders at once we almost always have a few fail and it causes a lot more work for us. Also wish they had a white list or default shipping method by default as we end up sometimes selecting the wrong one and having to refund label (wait 30 mins) then make another using the correct method.
When you manually enter the weight for an item when you create a label, it automatically corrects and defaults to the weight of your 'default' item. Which can be annoying! You have to refresh the page after you make the label, then edit the weight to the correct amount. Just something I've noticed that could definitely be helpful to fix!
This app is probably the best app you can find for free to help you do shipping labels. I only give it 4 stars because it has a small amount of bugs sometimes and there are some features that could be left do be desired. However, their customer support is great and the features of the app that you get for free are also great. They also have a nice free API.
I like this app, since Shopify charges higher rates for Canada Post shipments and it doesn't have a built in integration with 3rd party carriers (UPS, Fedex, DHL) Shippo saves your life! As well, their technical support team provides prompt service. However, they need to improve their shipping options. For example, we can't add Proof of Age or Do not Safe Drop options which Canada Post provides on their website. We wrote them couple of times about this, they said they would do their best but nothing has been done yet.
I have done price comparison on another app and USPS for over 20 + shipments. Most of the time the price is the same. Wish there really was a discount.
Great app and great shipping rates. Excellent customer service, fast replies!
Could. Not. Be. Easier! Plus, they save us a bit on the cost of USPS shipping at our shop https://www.BIYHomebrewSupply.com , which is awesome! Now, what could make it 5 stars? If the FedEx and UPS integrations got a tiered discount like the USPS integration does. That would be most helpful.
Overall, this is a wonderful shipping app. We've been using it since the beginning, and it allows us to streamline communication with our warehouse, and keep track of all tracking information.
There are a few features we would like to see but the team has been quick to improve the application, so I'm sure it will continue to get better over the coming months.
just intalled the Shippo app....very easy to use / navigate....the return shipping label option very helpful (automatically flips the address's!) and the rates that Shippo gets from the carriers are great!....and the support team is very repsonsive / helpful!.....great team all around!.....