Recensioner (293)

Helhetsomdöme
4
Antal per omdömesnivå
  • 68 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 19 % av omdömena har 1 stjärnor
Redigerat 12 september 2020

Worked pretty good until this update. Doing everything manually now and even that does not work half the time. If we find a work around, it works a few times and then yet a new error message comes up.
They did contact me after this review went up, and are trying to fix things

Fresh Lens
Kanada
Nästan 5 år användning av appen
Redigerat 11 mars 2019

A time saver from start to finish. A snap to implement and the clean intuitive interface makes day to day use just as easy. I would strong recommend to any shop looking to save time and money processing orders.

Update - have had some issues using DHL on Shippo. When I go to schedule a pick up it never works. Additionally using their account number to schedule a pick up it says Shippo's credit privileges with Shippo have been suspended. Support on the issue has been slow and their only suggestion is to go drop off the packages which is very time consuming.

If you are just using for USPS and domestic I'd say use shippo, but for int'l & DHL steer clear of Shippo.

Paula Skene Designs
USA
Mer än 3 år användning av appen
7 april 2017

We used to love shippo, works well with DHL.

But integration with UPS is quite bad and customers service is not helpful at all.

Woodstone
USA
Mer än ett år användning av appen
4 januari 2015

This app works good for domestic shipping during non-peak but glitches out all the time with International and during busy times. We have been using them about 3 months and have decided to look for another solution as it seems that they are a new company with a lot of things to work out - labels get stuck in the program, with Windows 8 the scroll bar is at the bottom of the page so to scroll to the right you need to scroll all the way to the bottom of the page first, it errors out on almost all international labels, and during Black Friday weekend the whole program went down for 3 days - when we had so much to ship. It really set us back some time. They said it was their servers but they should have been better prepared for such a high demand weekend.

Ultimately I think this program will be great when they get things figured out but now it over promises more than it can deliver. For now, we are on the hunt for something more consistent.

FIVE AND DIAMOND
USA
Ungefär 2 månader användning av appen
8 december 2017

The interface is very easy to use, but the rates are mediocre compared to other apps, I am using XPS for my shipping now, the rates are much better.
They get 3 stars for being easy to reach and good customer service, seem like good people over the , hopefully the rates will reflect it someday.

Luminousbeing
USA
21 dagar användning av appen
7 februari 2017

This app is generally good if you would like to add additional insurance to your packages. However, it's not so convenient in other aspects. First, there is a delay in loading the orders, therefore if you receive an order and you wish to print the label 10-15 minutes later, it won't be available yet. Also, there is no Fedex discount for shipping through Shippo, you can only use your own account which is not really that useful

Forge Hardware Studio
USA
19 dagar användning av appen
5 april 2016

Just got this set up, and was about to start using it when my store launched on 4/4 - and then they lost the ability to offer USPS Media Mail, which rules them out for me. Pity. I liked it all the way til then. If you don't need Media Mail, it seems like it would be a great app.

Fourlosophy Com
USA
8 dagar användning av appen
29 november 2023

Tool is very nice to use. But cost wise, long distance location, we see high priced. It would be good if we get reduced cost for less than 1 lb shipping.

MyBow
USA
2 dagar användning av appen
Shippo svarade 30 november 2023

Hello,

Thank you for your review. USPS recently merged the "First Class Package" and "Parcel Select Ground" services and renamed them "Ground Advantage". Please note that we offer discounted USPS Ground Advantage rates, which would be the least expensive service available for packages weighing less than 1 lb.

If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thanks,
Shippo Support