Shippo ‑ Simplified Shipping

We've used Shippo for years and are very happy with it. It seems like they have negotiated better rates than Shopify so we're saving money on shipping, as far as we can tell. Their support team is fantastic; very knowledgable and easy to get a hold of. The one thing we wish they could offer is the ability to ship multiple boxes for one order and consolidate the tracking numbers. All in all, we are very happy with Shippo!

Long time customer of Shippo on two different accounts. The app provide great rates for shipping labels and the integration process is pretty straight forward.

When it comes to accounting, there are a few things that break it for Shippo:

1. If you have any canceled labels, these will not be refunded back to you. Instead these act as roll over credit for future orders. We found this problematic when we were shipping logistic out of Shippo. Even if you do decide to close your account / switch service completely, any amount of labels that were refunded as credit in Shippo remains. If you're doing volume, this could mean hundreds of labels and credit stalled into one account as non-transferable credit.

2. USPS vs UPS vs Fedex vs DHL. If you have multiple carrier accounts, you may be billed outside of Shippo form UPS or DHL even if the charges show up in Shippo. It is not clear when these happen and it's up to you to distinguish which records in Shippo are actually charged outside of Shippo and which are within Shippo - quite the headache to backtrack through many orders. And do if you're not careful this can create issues with your carrier accounts for unpaid invoices. Very confusing -- a UI issue that can be addressed easily within Shippo IF they chose to implement it.

Huge fan of Shippo. Good rates, good support, and 10/10 user interface. Would recommend to anyone looking to ship products.

The app is very easy to use and works great. The shipping rates are very good compared to others. Another big plus is the possibility to add multiple selling platforms.

I love the pay-as-you-go feature! And, the customer service if needed is terrific! Updated in March of 2020 and I still love these guys!

I love this app! I ship outside of Shopify also and this app links right into those other sites. It is very user friendly. The little shipping truck at the end of the order row is really nice too. Not having to click into individual shipments to see if a package was delivered is my favorite part. My favorite feature of this app is the auto fill of addresses as you begin to type an address in (for outside of Shopify packages) I recommend this app to everyone who is looking for a good shipping app without the monthly fees!

Everything has worked Great for 5+ years that I’ve used it... Until Today! The new user interface is absolutely Atrocious. The screen looks cluttered, you can’t easily view the items listed in each order clearly because of the massive about of text on the screen. The layout is terrible, and the options for editing customs forms on international shipments is horrendous. If I can’t go back to the original layout, I’m leaving Shippo immediately.

Definitely a must have for bulk creating your shipping labels. The commercial shipping rates are pretty good, but Shopify own shipping label rates are even better for USPS (if you use it and are okay with fulfilling orders one at a time).

It is extremely user friendly and onboarding any employee to create labels is easy. A must have for sure for your shipping needs.

I totally love Shippo, it takes all the guesswork work out of shipping orders. I love the notifications on the orders page when a customer have received their order.It is is all conveniently on one page. I love it that is automatically once a order is shipped, showes it at fullfilled in my ShopIt Store. I also noticed, that I pay a lot less, which is also great. I love the option of shipping when I create an label. What's there not to love? I will continue using it for all my orders. Thank you Shippo!!! :)

Terrible service. And I have the chat logs to prove it. Jennifer W. in customer support at Shippo.....does this place no service. Jeez