Shippo ‑ Simplified Shipping , 547 รีวิว

Shippo has been a great tool for us to help with shipping. I recently ran into a snag, and Amanda from support quickly took care of it for us.

International shipping labels doesn't work, been going back and forth for several days, only email response 24 hour wait and still no resolution, then wait another 24 hours for the next response and so on. They have no sense of urgency that international orders are being delayed by them. No online chat or phone support available poor response time.

Shippo is amazing! Super easy to use, great deals on shipping, and when you have a problem, their customer support staff is fantastic to work with! Last week I put in a ticket, and their agent, Rebekah, was so nice, accommodating, and went above and beyond to get our app working as soon as possible. This app is the best!

We just moved from Etsy to Shopify and were nervous about the transition. Etsy allows you to purchase shipping labels that automatically mark the order shipped and notify the buyer of their tracking number; Shopify didn't have this option. When we found Shippo all of our concerns were put to ease! I absolutely love this app and its simplicity. It automatically links up to your Shopify store synching all of your orders and even marks them fulfilled and sends the buyer their tracking information. Not to mention the amazing $0.05 per label price!

Finding the right shipping app can be hard. In Australia I have tried a few, this looks good - very easy to use. We have a cold press juicer store in Australia, ship large boxes every day so we need to have a reliable and convenient services. this ticks all the boxes

Their default package does not work for Shopify customers per their customer support. Unless your product weights including packaging are completely on spot then you will have to override the default package templates. Also when you buy the label it does not go directly to your printer, a separate window opens to download the PDF then you have to hit print and the printer window opens. Too many steps here. The order number on the label is just too small to help with order verification.

I like this app! I like the fact that you have multiple shippers and can customize it to your site. It is easy to use and to install. I LOVE the fact that it fulfills your orders and also sends a shipment notice to your customers. Being integrated with Shopify is a major plus!!

Love this app. Much better than other shipping apps. Works great, we've been using it since last summer. I highly recommend this app.

Zippy fast to install. Simple and easy to use. Our warehouse manager really likes it too! I wanted to make sure I did it right (it was so easy, I wasn't sure) and I contacted customer support. Talked with Hieu, he is amazing! Got my answer right away and all is MOOvelous. Thanks!!!!

Bessie
Cowbells.com

Good - Allow you to handle multiple orders at one time with mass updates to address, shipping details. Links to fedex account and handles paperless trade Bad- Syncing is out to lunch, sometimes orders sync back to shopify sometimes they don't. Usually end up needing to do this manually wasting time. "Use item weight" when trying to assign weight to packages it does not accurately pull the product weight causing label purchases to fail and manually having to update the shipment weight.
Order fulfillment status - Once it has been synced into shippo and you fulfill from shopify those fulfilled items are not synced back into Shippo so you are always needing to manually "Hide" orders that don't get the correct status. Fedex labels wastes a second page printing terms and conditions that are not needed. The biggest kicker here is the support team doesn't seem to have a grasp on what their own software does or doesn't do. Often times you are referred back to shopify for a Shippo issue or they ask repetitive unrelated questions to the issue. They want screenshots a lot of the time but then take days to actually get back to you. This app needs a lot of work, it probably functions OK if you are a low volume shipper or if you only use the discounted rates that shippo provides. If you need to link your own API accounts and expect reliable syncing this isn't the solution for you. Update 11-24 - Still junk - blames Amazon for pulling phone numbers into shippo that need to be edited manually to complete a shipment instead of taking accountability for their software. Now this week a very busy black friday pushes through an update that seems to create an issue where products are not loaded into the customs form again creating more manual work to add them to the customs form in order to purchase a label. I highly recommend that you find a different solution than Shippo - Especially if you are using integrations with Fedex or shipping internationally.