評價 (550)

整體評分
4
各級評分數量
  • 76% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
編輯時間:2020年9月9日

The bugs are aplenty. The ship date for orders gets stuck on a previous date (random date is chosen) when going to print labels. You have to manually change it each time. When you create an order, it disappears. You have to go back in to the order page, find the order, and then print the label. Annoying extra steps that shouldn't be there when paying a premium for the app. They refuse to fix any of these issues. I have switched to another shipping app.

3 Pooches Collars
美國
使用應用程式 大約6年
Shippo 已回覆 2020年9月11日

Hello,

Thank you for providing this feedback about Shippo. We apologize for the experience you've had and we are working to look into these issues from our side.

We have escalated your information to our engineering teams and we will follow-up with you once they've found a resolution.

Thank you,
Shippo Support

2017年10月8日

Love Shippo - great customer support and great rates! I recommend it to everyone.

Glacelis
美國
使用應用程式 大約6年
2021年1月20日

We've been using Shippo for years. Most of it works great, but when trying to process multiple orders at once we almost always have a few fail and it causes a lot more work for us. Also wish they had a white list or default shipping method by default as we end up sometimes selecting the wrong one and having to refund label (wait 30 mins) then make another using the correct method.

Happy Endings™
加拿大
使用應用程式 接近6年
2017年9月6日

Great app and great shipping rates. Excellent customer service, fast replies!

Lenzo Housing
加拿大
使用應用程式 接近6年
編輯時間:2020年8月13日

We've been using this app for years, great customer support, and works perfectly for our needs! Highly recommend!

Full Leaf Tea Company
美國
使用應用程式 接近6年
2015年8月16日

I love this app. It saves money and I can send emails to customers after I ship their product with the tracking info automatically input into it.

St Augustine Lions
美國
使用應用程式 接近6年
2018年5月10日

This software does exactly what we need it to! Super simple to set up, connect to our Shopify store and sync with existing orders. I love that it automatically exports the tracking numbers into our Shopify email notifications to customers (saves a lot of copy and pasting). I also love that it doesn't require a subscription, you only pay a small fee for what you use. We are using FedEx One Rate as our primary shipping service. I've had difficulty finding software compatible with FedEx One Rate but I'm psyched Shippo can support it!

Invisawear
美國
使用應用程式 接近6年
2017年11月12日

I seriously have NO idea how I lived before finding Shippo. The EASIEST app to use and it saves me soooo much time. Their customer service staff is also super helpful and assist you with any questions or concerns in a timely manner. You’re actually talking to a human being, which makes communicating a breeze. I’d recommend this app to anyone with an online shop, especially if you shop out multiple orders on a regular basis!

Kims Custom Crafts
美國
使用應用程式 5年多
2018年3月9日

Shippo is awesome. Simple and easy to use. Creating return labels was a huge hassle for me with the last shipping app I had, but with Shippo it is just one click. And it is easy to create custom orders to send out as well.
Love them

Uniquely Yoga
美國
使用應用程式 5年多
2020年1月16日

We've used Shippo for years and are very happy with it. It seems like they have negotiated better rates than Shopify so we're saving money on shipping, as far as we can tell. Their support team is fantastic; very knowledgable and easy to get a hold of. The one thing we wish they could offer is the ability to ship multiple boxes for one order and consolidate the tracking numbers. All in all, we are very happy with Shippo!

Atomic Disc
美國
使用應用程式 5年多