評論 (536)

整體評分
4
各級評分數量
  • 76% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2020年10月16日

I am heartbroken that recently the support I received from Shippo has been so bad. I relocated to Germany and have had so many issues with Deutsche Post which was recommended via SHIPPO. I have sent over 500 packages with Shippo & right before the holidays they I run into a lot of issues. The customs forms don't print with the labels and I have over 50 orders I have to refund because I am in ...

Its Untamed Beauty
美國
使用應用程式 2年多
編輯時間:2018年1月27日

They have awesome prices, however. My 1 star review is because of the following reasons.

Cons:

1. When creating multiple packages, it only lets you choose 1 size/shape box for ALL of the shipments your checkmarked. So If one of those in your list was an envelope and the other is a 10x10x6 box...you only select one size and it puts them all as that type of container. So you can only batch print ...

Really Good Pets Shop
美國
使用應用程式 2年多
編輯時間:2018年1月20日

After having a good period without any real issues and decent priced, easy to use shipping, I now see that they have changed their "policies" and we am NO LONGER able to get commercial plus pricing. Yet, we received ZERO notice and I had to do quite a bit of digging to understand why rates went up $.65 per padded envelope (in essence the new pricing is standard (not commercial plus as advertised ...

Carrie Bloedel
美國
使用應用程式 大約2年
編輯時間:2018年3月13日

LOST A TOTAL OF OVER $1000 WITH THEM ALREADY.

But really though.... is this a real company or are they just con artists? Let me first start by saying this app worked pretty well for a short period of time. That is... until I started getting "surcharges" that were supposedly passed on to me from USPS. Apparently USPS thinks my packages, they weigh less than 10 oz are actually 13 lbs in some cases ...

Minetteofficial
美國
使用應用程式 大約2年
2018年6月21日

Such a disappointment.
The App originally worked well. After about a year of using it I ran into some issues. I sent a very clear email to Shippo in regards to the issues I was having requesting help. I received and email back from them stating that they were working on fixing the issues. After about a month of waiting I contacted them again since the issues were still there. They again told me ...

Mia Joy Studio
加拿大
使用應用程式 接近2年
編輯時間:2022年5月24日

They changed their format and it is horrible. Hard to read, hard to find labels, slows down my computer, I could go on, but please hear this! Find another ap. They don't care about you and the customer service is horrible. Also, now their page won't even load. If I could give this ap negative 10 stars, I would. Looking for another shipping company label provider. Update...I'm looking for a new ...

Bulletproof Pet Products Inc
美國
使用應用程式 接近2年
Shippo 已回覆 2021年1月13日

Hi there,

Thank you for leaving your honest feedback on the new Shippo changes. We are very sorry you're running into trouble and we're glad we got to speak with you through ...

編輯時間:2022年7月8日

Would not recommend for larger packages - We have been using shippo for over a year, no significant issues that we couldn't work through with customer support until recently. Our business is growing and packages and quantity is larger. Noticed multiple " fee " charges. Reached out to support and was advised UPS is charging SHIPPO for incorrect dimensions on packages and SHIPPO is charging us. We ...

BLACK LIGHT CANDLES
美國
使用應用程式 1年多
Shippo 已回覆 2022年7月26日

Hello,

Thank you for leaving this feedback about Shippo, and we apologize you ran into trouble with surcharges from UPS.

Looking over your correspondence with Deangelo, it ...

2023年11月27日

Having a lot of problems with your software. It keeps trying to print labels for overnight shipping a day late. We pic the 27th so ship out priority overnight and the label prints out the 29th for delivery. Seems to happen right at 4pm local time here all of a sudden instead of next day arrival the labels print out for the day after they are supposed to arrive when using priority overnight via ...

Vivid Aquariums
美國
使用應用程式 1年多
Shippo 已回覆 2023年11月29日

Hi there,

Thank you for sharing your feedback with Shippo and we're sorry to see the issues you are encountering with FedEx Priority Overnight labels.

I see that Evie has ...

2017年7月11日

Got in a crunch and Shippo failed. Couldn't print packing labels because of an error on their end and there is no phone support. Also couldn't figure out where to change an address after I created the shipping label. Software company who think it's cool not to offer phone support and are actually not cool.

Teak Training
美國
使用應用程式 1年多
編輯時間:2020年6月28日

This expensive paid app is better than having to use Shopify itself to print labels. That's about it. There support is horrible and none existence, to say the least, no contact phone numbers of course (why to hide a phone #?)....they are very laid back in responding to issues with Canned messages and more so now with the COVID situation which they blame very conveniently after responding to a ...

Red Bay Coffee
美國
使用應用程式 1年多
Shippo 已回覆 2020年8月10日

Hello,

Thank you for reaching out and leaving your honest feedback about Shippo. We are very sorry to hear you've not had a great experience with our Support Team. This is ...