評論 (536)

整體評分
4
各級評分數量
  • 76% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2016年8月8日

Great app. Simple integration. Cuts down shipping costs while improving efficiency. Also very useful for staying organised.

Betterjewels
加拿大
使用應用程式 9個月
2017年9月19日

Shippo is amazing! Super easy to use, great deals on shipping, and when you have a problem, their customer support staff is fantastic to work with! Last week I put in a ticket, and their agent, Rebekah, was so nice, accommodating, and went above and beyond to get our app working as soon as possible. This app is the best!

Stevie Rep Leroe
美國
使用應用程式 8個月
2014年7月2日

We just moved from Etsy to Shopify and were nervous about the transition. Etsy allows you to purchase shipping labels that automatically mark the order shipped and notify the buyer of their tracking number; Shopify didn't have this option. When we found Shippo all of our concerns were put to ease! I absolutely love this app and its simplicity. It automatically links up to your Shopify store synching all of your orders and even marks them fulfilled and sends the buyer their tracking information. Not to mention the amazing $0.05 per label price!

TwentyThreeTen
美國
使用應用程式 7天
2018年9月26日

Finding the right shipping app can be hard. In Australia I have tried a few, this looks good - very easy to use. We have a cold press juicer store in Australia, ship large boxes every day so we need to have a reliable and convenient services. this ticks all the boxes

Naturopress
澳洲
使用應用程式 8個月
編輯時間:2021年5月6日

Their default package does not work for Shopify customers per their customer support. Unless your product weights including packaging are completely on spot then you will have to override the default package templates. Also when you buy the label it does not go directly to your printer, a separate window opens to download the PDF then you have to hit print and the printer window opens. Too many steps here. The order number on the label is just too small to help with order verification.

Kapa Nui
美國
使用應用程式 8個月
2016年12月17日

Love this app. Much better than other shipping apps. Works great, we've been using it since last summer. I highly recommend this app.

Chris Squirrels
美國
使用應用程式 8個月
2014年6月6日

Zippy fast to install. Simple and easy to use. Our warehouse manager really likes it too! I wanted to make sure I did it right (it was so easy, I wasn't sure) and I contacted customer support. Talked with Hieu, he is amazing! Got my answer right away and all is MOOvelous. Thanks!!!!

Bessie
Cowbells.com

Cowbells.com
美國
使用應用程式 7天
編輯時間:2021年11月24日

Good - Allow you to handle multiple orders at one time with mass updates to address, shipping details. Links to fedex account and handles paperless trade Bad- Syncing is out to lunch, sometimes orders sync back to shopify sometimes they don't. Usually end up needing to do this manually wasting time. "Use item weight" when trying to assign weight to packages it does not accurately pull the product weight causing label purchases to fail and manually having to update the shipment weight.
Order fulfillment status - Once it has been synced into shippo and you fulfill from shopify those fulfilled items are not synced back into Shippo so you are always needing to manually "Hide" orders that don't get the correct status. Fedex labels wastes a second page printing terms and conditions that are not needed. The biggest kicker here is the support team doesn't seem to have a grasp on what their own software does or doesn't do. Often times you are referred back to shopify for a Shippo issue or they ask repetitive unrelated questions to the issue. They want screenshots a lot of the time but then take days to actually get back to you. This app needs a lot of work, it probably functions OK if you are a low volume shipper or if you only use the discounted rates that shippo provides. If you need to link your own API accounts and expect reliable syncing this isn't the solution for you. Update 11-24 - Still junk - blames Amazon for pulling phone numbers into shippo that need to be edited manually to complete a shipment instead of taking accountability for their software. Now this week a very busy black friday pushes through an update that seems to create an issue where products are not loaded into the customs form again creating more manual work to add them to the customs form in order to purchase a label. I highly recommend that you find a different solution than Shippo - Especially if you are using integrations with Fedex or shipping internationally.

Hot Rod fuel hose by One Guy Garage
加拿大
使用應用程式 7個月
Shippo 已回覆 2021年5月17日

Hi Justin. Thank you for taking the time to provide us this valuable feedback. We strive to provide timely support and responses that help you troubleshoot any issue you are having. That said, we do need screenshots from the Shopify side in order to continue doing some troubleshooting on our end but I can see why that isn't the greatest experience and will make sure I get that feedback to our team. Our Product Support Manager will be reaching out asap to ensure any issue you are having is resolved

2016年6月16日

I actually can't imagine running mailordermystery.com without Shippo. It's simplified our shipping workflow, it's super competitively priced, you're not locked into any monthly plans or fees and the customer service is amazing. I'd recommend Shippo as a must have add-on to anyone selling on Shopify.

Mail Order Mystery
加拿大
使用應用程式 7個月
2016年5月24日

First off, Susanna is always very quick to respond, very polite, and very knowledgeable. I had a question about shipping and though it was not directly a Shippo question, Susanna was able to help me out and point me in the right direction.

I'm new to the whole e-commerce shipping thing so I've had a lot of questions so far. I must say, the customer service with Shippo has been beyond fantastic. I'm a HUGE fan of this company, great people!

Zigzev
美國
使用應用程式 7個月