Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, ease of use, and competitive shipping rates. They appreciate features like automatic order fulfillment, tracking updates, and customer notifications. The app's batch processing and shipping cost comparison across carriers are seen as major time and cost savers. It also supports international shipping, customs forms, and return labels that bill only when scanned. Its integration with various sales channels and carriers is another significant advantage. Many merchants consider it a cost-effective shipping solution.

February 22, 2018

Great product. Very intuitive to set up and use. Customer support has been fantastic and super responsive (usually within the day). Highly recommend.

Kristofer Buckle
United States
Over 2 years using the app
November 20, 2017

They were super easy to chat with and very informative.

Zearlycarmel
United States
Over 2 years using the app
June 21, 2018

Top-notch! User friendly interface with all the necessary details to ship worldwide. The support team also provides excellent customer service if you ever need them.

Suite One Studio
United States
Over 2 years using the app
March 17, 2015

I just started using Shopify and getting into shipping items now. And it's going to be a time saver...
Couple of things I like about this app.
1. No monthly fees only pay 5 cents + actual shipping cost per label created.
2. Masks the actual shipping price.
3. Creates tracking number (free) and auto notifies buyer that the label has been created. (big time saver from doing this manually at post office and post office will charge you for tracking number if not sent priority)
4. Works with 4 x 6 Thermal Label printers.
5. Bulk label creating.

ScrappyDew
United States
Over 2 years using the app
June 13, 2018

I've been using Shippo for several years and recommend it to everyone I know! Prompt and efficient support when needed!

Thevintageartistry
United States
Over 2 years using the app
September 15, 2017

I love shippo and their fantastic customer service! I could not be happier. Their system is easy to use, efficient and affordable. An excellent choice for all your shipping needs!

Carre De Paris
United States
Over 2 years using the app
May 16, 2018

Shippo is extremely easy to transition to and use! The customer service had patience for all of the tedious questions that I had for them! I highly recommend Shippo :)

Litter One
United States
Over 2 years using the app
September 20, 2017

I had an amazing experience with Shippo's customer service! They followed through fixing a software interfacing issue between themselves and a third party app called Webinterpert.

Enamor Jewelry
United States
Over 2 years using the app
September 16, 2020

If you need help with adding additional insurance, better shipping rates- this app is amazing!!! It has saved me. I send out high value orders overseas and within NA, and this makes it super easy!!! Incredible customer service, from quick email responses and even phone calls. I highly recommend this app.

Erin Marcus Designs
Canada
Over 2 years using the app
Edited June 24, 2017

Love that you pay per label/per use rather than a monthly rate. Access to great shipping rates. Superb customer service. Love this App for our little shop! Would love to see the ability to merge/combine orders in the future (for packing slip purposes and shipping multiple orders with one label/tracking number).

Yookiwool
United States
Over 2 years using the app