Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

July 14, 2016

Definitely made processing bulk labels easier. Customer service always addresses my questions or concerns within 2 hours

La Bella Milan Virgin Hair
United States
Almost 2 years using the app
January 7, 2016

Just started using Shippo and was very unfamiliar with it but the customer service has been fantastic. Very informative, prompt responses and they had me set up in no time!

Apache Pine Canada
Canada
Almost 2 years using the app
May 9, 2018

Easy to use. Great for shipping USPS packages insured. The only time I needed support, it was quick and friendly.

Moresca Clothing Costume
United States
Almost 2 years using the app
October 24, 2016

I've been using shippo for my new store http://locsncurls.com and so far so good. It looks clean and is very simple to use.

Locs Curls
United States
Almost 2 years using the app
November 29, 2017

Highly recommend this application!

Paralott
Canada
Almost 2 years using the app
June 11, 2015

It is extremely easy to use and would recommend it! We had tried another shipping app but just too many clicks and hoops to jump through to get to printing labels. Support is great too -- I've had a few questions and they were answered within a few hours.

Education And More
United States
Almost 2 years using the app
October 14, 2018

Shippo is the easiest and best shipping app out there ! I am a canadian business and I have been using it for a year. I have tried a few at the beginning and I fell in love with Shippo. It's easy to use, I love the interface, I can print my labels but also my customs documents in on place, and all that at an excellent price.
I have had to use support a month ago to help with a problem in the system after a change in Shopify and the support was fast and courteous and the problem was solved quickly.
I recommand this app higly !

Natur-Aux-Pattes
Canada
Almost 2 years using the app
June 2, 2016

Simple, efficient, easy! I love Shippo. Must have.

Shop Onyx
United States
Almost 2 years using the app
December 4, 2020

I love Shippo! Easy to use and good shipping rates. I especially like the ability to split orders into multiple packages. When I've run into trouble and not known how to do something I've just requested a call and they actually call me back within a few minutes. Great service.

Darla Dietrich
United States
Almost 2 years using the app
May 8, 2014

Well done Shippo! Love the app, super easy, no manual adding of shipping info, & far less expensive than comparable services. I'll defo keep using.

the littles
United States
Almost 2 years using the app