Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

December 5, 2017

I recently launched an e-commerce business on Shopify and installed the Shippo app to help get a handle on all of the variables associated with shipping products. It has been AMAZING so far - its everything a vendor needs to get a grip on shipping. The customer service would get SIX STARS if I could give it.

Paul - www.Over-box.com

Over Box
United States
10 months using the app
July 5, 2016

Awesome for our purposes at caselaceproducts.com

Case Lace
Canada
10 months using the app
April 18, 2016

Of all of the vendors that we deal with on a daily basis, there are none that compare with Shippo. The quality of the application is outstanding, and more importantly, the quality of the customer service is beyond all expectations.

We HIGHLY recommend using Shippo over any other shipping service. We have run into issues with Shopify shipping (provided by Endicia) and trying to get resolution there, requires an act of Congress.

With Shippo, in the VERY unlikely event that we do encounter an issue (usually due to a mistake on our part), they get right back to us (even during odd hours or weekends) and QUICKLY help us to find resolution.

The best part about dealing with Shippo is that they act like real human beings who actually care about providing 100% quality service. The difference is like night and day from other label providers.

I wish that I could give them 6 stars. 5 is not enough.

Best Damn Vape
United States
10 months using the app
October 14, 2022

After having numerous problems with other apps, I'm so glad to have found Shippo. They always have competitive rates and excellent customer service!

Happy Family
Canada
10 months using the app
Shippo replied October 14, 2022

Hello,

Thank you so much for your review and for using Shippo! We are glad that you have found us. We hope to continue to provide great customer service for you!

Happy Shipping,
Shippo Support

July 9, 2016

It saves us a lot of $$$ on USPS shipping. Thanks! :D

Van Martin Candles
United States
10 months using the app
June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Seven 50
United States
10 months using the app
February 27, 2019

I enjoy using the app - it's easy! Good shipping rates + the ability to insure a package. Customer service is fast & friendly too.

life-at-sea-wholesale
United States
10 months using the app
June 15, 2015

AMAZING app! Have saved tons in shipping costs and it has streamlined everything about the shipping process. Quick, easy, & efficient.

Nezzi Hart
United States
10 months using the app
July 18, 2016

Love Shippo. Use it daily, super easy to use.

Tressmerizehair
United States
10 months using the app
October 12, 2021

I love them. Customer support is great. Especially if you don't want to deal with contacting a carrier yourself for certain issues. It feels like a concierge almost! Thank you!

Sparrow Lane Vintage
United States
9 months using the app