Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, ease of use, and competitive shipping rates. They appreciate features like automatic order fulfillment, tracking updates, and customer notifications. The app's batch processing and shipping cost comparison across carriers are seen as major time and cost savers. It also supports international shipping, customs forms, and return labels that bill only when scanned. Its integration with various sales channels and carriers is another significant advantage. Many merchants consider it a cost-effective shipping solution.

July 5, 2016

Makes shipping easy and affordable.

Silislick
United States
9 months using the app
March 5, 2016

Super easy to use, and the rates are unbeatable. We generally ship within the state or to neighboring states with two day shipping for $2.50-$3.50.

Fox Chase
United States
9 months using the app
Edited August 17, 2018

We've been using Shippo for more than a year. It is pretty straightforward but does not give any leeway for resetting refunded shipments. What was incredibly frustrating was that there is no way to contact support real-time and they do not respond to emails.

Update: It turned out that they did not receive my inquiry - and Amanda immediately sorted out my issue. She gave me three workarounds to my problem which I greatly appreciate.

The August Tree
United States
9 months using the app
December 27, 2017

Very convenient, fast responses to customer service. No reason to look for another shipping app.

Colormyslime
United States
9 months using the app
April 17, 2018

App works great for what we need. Good customer support - that's important!

Soul Niche
United States
9 months using the app
October 17, 2016

Excellent. It saves me a ton of time, and the shipping rates are good.

Hagan Ski Mountaineering
United States
9 months using the app
August 5, 2020

We have been using Shippo for about a year and it works pretty good! Lately there has been some issues but their customer service is really good so I'll give a 5 stars :)

BKIND WHOLESALE
Canada
9 months using the app
January 13, 2018

Works perfectly. Does exactly what it says.

Underpucks Mattress Sag Repair System
United States
9 months using the app
November 1, 2014

Great app! And the price is right;)

Kratom Trading Company
United States
9 months using the app
October 18, 2016

I like the no fees part. Works great!

Shawneetreasures
United States
9 months using the app