Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, ease of use, and competitive shipping rates. They appreciate features like automatic order fulfillment, tracking updates, and customer notifications. The app's batch processing and shipping cost comparison across carriers are seen as major time and cost savers. It also supports international shipping, customs forms, and return labels that bill only when scanned. Its integration with various sales channels and carriers is another significant advantage. Many merchants consider it a cost-effective shipping solution.

October 2, 2017

Great customer service and quick response time.

Ahnesti Haircare 2
United States
4 months using the app
June 4, 2014

Shippo has been an absolute life-saver! Dealing with high-volumes of orders in short bursts can be a real pain in the butt, but Shippo has cut my processing time in half! Easily the most worthwhile Shopify app I've ever used, and I've already recommended it to two other friends with Shopify stores.

B-Grade YoYo Store
United States
4 months using the app
October 9, 2016

just works -- no monthly fees, great for a startup!

Vapouriety
United States
3 months using the app
January 23, 2015

I usually never write reviews, but this app was EXACTLY what I was looking for. This review is directed towards those who are still deciding which shipping app to choose, stop looking elsewhere and get this. Most of the other apps have ridiculous monthly plans which doesn't make sense for people just starting out. Shippo is pay as you print and the whole process just works beautifully.

Repps
United States
3 months using the app
September 2, 2015

THANK GOD FOR SHIPPO! I used to use the USPS website which in my opinion is slow and bleh. Shippo has saved me time and definitely money while using this. I wish they would charge my card immediately though! Other than that really great app!

Passecostumedesigns
United States
3 months using the app
November 20, 2014

Shippo is great! Definitely the easiest label service we've found by far. It plays very well and very easily with Shopify too.

THAC Store
United States
3 months using the app
March 13, 2014

This a wonderful app! Simon even took the time to answer questions I had in a professional/prompt/easy to understand manner. I recommend it for all store owners! Having this app gives me one less thing to worry about and allows me to work on my site more.

Discount Smoke Products
United States
3 months using the app
February 25, 2016

Great app and some of the best customer service I've ever seen. Thanks!

Vinyl Lovers Unite
United States
3 months using the app
November 16, 2020

Shippo is wonderful. I had sent thousands of packages with them when my store was hosted by Wix, and when I switched to Shopify I decided to stick with them. Even though Shopify has built-in label services, I find Shippo much easier to use (and also more aesthetically appealing, which is something that's important to me). Additionally, I just reached out to them to see if they could change something that has recently changed on my Shippo homepage; within the day, they had changed back the setting to how it was previously configured and made my life 1000x easier. Very sweet team, and I'm happy to be a customer of theirs. 10/10 recommend.

Boho and Bark
United States
3 months using the app
August 26, 2014

Shippo is very user friendly, and makes our lives SO much easier! Highly recommend this shipping app for any retail store. We also love that it allows us to print our customer's postage labels as well as packing slips for packages in one place.

Kelly Fields
United States
3 months using the app