Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, ease of use, and competitive shipping rates. They appreciate features like automatic order fulfillment, tracking updates, and customer notifications. The app's batch processing and shipping cost comparison across carriers are seen as major time and cost savers. It also supports international shipping, customs forms, and return labels that bill only when scanned. Its integration with various sales channels and carriers is another significant advantage. Many merchants consider it a cost-effective shipping solution.

March 5, 2014

I highly recommend Shippo.

For all you small retailers out there, DO THE MATH! I was using OrderCup before at $20/month. I was shipping roughly 30 - 50 packages per month. With Shippo I could ship up to 400 packages for the same $20. If you're a small scale business, Shippo is EXACTLY what you're looking for.

Simon and team have been incredibly quick in responding to inquiries, updating with new features, and just know their stuff as a whole.

Give Shippo a chance and you won't be disappointed!

Guarded Goods
United States
1 day using the app
April 17, 2014

Sweet APP! You can now print shipping labels without having to pay a monthly fee! The app integrates smoothly with Shopify and the details on their page make it easy to determine outstanding orders. Very happy to have found this!

The Brew Bag
United States
1 day using the app
February 9, 2018

That's what I call customer service. They answered my questions and went above and beyond even though it wasn't in their best interest. Thank you

Vassilios81
Canada
About 18 hours using the app
February 4, 2016

Susanna was awesome in answering all of my questions. Very responsive and patient!

Risque Pink
United States
About 10 hours using the app
Edited December 15, 2017

I've been using it for one evening.
Things I like:

USPS prices. The cost for USPS labels on Shopify have always equaled USPS prices on Amazon, penny for penny. Thus, I never thought it was possible to get USPS prices any lower....but I was wrong. Shippo's cost for USPS labels is SIGNIFICANTLY lower.

Another thing I like is that Shippo can print (optional) the order number on the label.
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What I don't like:
I wish they didn't print the date on the label. It's not necessary. Nobody else does. Problem is, sometimes my post office complains if the date is off by 1 or 2 days....but that's doesn't mean it's not worth 5 stars.

You can't enter the pkg weight as pounds and ounces....only decimal. My scales all read something like 3 lb 7 oz. What's that in decimal? Heck if I know....3.3? 3.4? I dunno....

I'm having some difficulty getting my own UPS account attached, but I think that's my issue, and not Shippo's. We'll see how well they work with resolving this with me....but for now....this app is 5 stars.

Woodchucks Wood
United States
About 9 hours using the app
October 23, 2014

Wow...so simple to set up, literally took me 15 minutes and I love that it captures all the tracking info and sends notifications. Super easy to use!

Charming Baby
United States
October 26, 2023

nfūz Tape
United States
27 days using the app
Shippo replied October 30, 2023

Hi there,

Thank you for your review! If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

September 14, 2023

Anderson Ave boutique
United States
1 day using the app
Shippo replied October 20, 2023

Hi there,

Thank you for your review! If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!

Thank you,
Shippo Support