하이라이트
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미국 소재
앱 소개
출시됨
2014년 2월 4일
언어
영어
이 앱은 한국어로 번역되지 않았습니다
범주
배송 레이블 , 주문 및 배송 보고서다음과 호환:
USPS, UPS, FedEx, DHL Express, Amazon, EtsyEverything you need for scalable shipping in one place, plus the best rates from top carriers.
Seamlessly sync your Shopify orders and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo. Top features include:
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Connect to Shopify: Sync order info to Shopify to stay updated in real time.
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Branded Experience: Customizable pages, emails, packing slips, and more.
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Tracking and notifications to keep you and your customers up-to-date.
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Automation: Access rates, generate labels, import orders, batch print & more.
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Returns: Improve the customer experience by easily generating return labels.
요금제
외부 요금은 Shopify 인보이스와 별도로 Shippo 명의로 청구될 수 있습니다. 자세히 알아보기
Starter Plan
무료 설치
Get started right away
- * No monthly subscription fees
- * No per label fee with default carriers
- * 50-90% off USPS, UPS, DHL Express & FedEx
- * Email and Live Chat
Professional Plan
월 $10
Pricing may differ based on your monthly label volume
- * Free 30-day Trial
- * All of the Starter Plan carrier discounts and dedicated support; plus
- * A branded customer experience
- * 5 users
Starter Plan
무료 설치
Get started right away
- * No monthly subscription fees
- * No per label fee with default carriers
- * 50-90% off USPS, UPS, DHL Express & FedEx
- * Email and Live Chat
Professional Plan
월 $10
Pricing may differ based on your monthly label volume
- * Free 30-day Trial
- * All of the Starter Plan carrier discounts and dedicated support; plus
- * A branded customer experience
- * 5 users
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 538개
As a new e-commerce business owner Shippo has been so easy to work with. They have an extensive amount of knowledge within their team, which was invaluable when setting up our business and getting ready to launch. The integration with Shopify is seamless with a very simple, easy to use interface. The support team is highly responsive. We've been using them for all of our shipping needs for well over a year. We are extremely happy with Shippo and everything they do for our small business.
Hello,
Thank you for your review! Our goal is to make shipping as effortless as possible and we're thrilled to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@goshippo.com. We'd be happy to help!
Thank you,
Shippo Support
I have been a Shippo customer for about 8 months. At first, I was really impressed. I thought the customer support was excellent. The service was good and relatively easy to use. For me, the Live Chat feature was absolutely critical. Over the course of the past 5 months they have entirely dismantled the live chat. Now it's all email support. So for shipping issues, that just does not work at all. Shipping issues must be resolved pretty quickly. Waiting for a few days for someone to reply by email is a total deal breaker. I don't know why they removed the best feature of this app... Go figure. I'm looking at other platforms again. I really liked this app for about 4 months. Then the customer service fell off a cliff.
Hello,
Thank you for your review. We're sorry to hear you were unable to get in contact with our support team via live chat. We understand how important it is to quickly resolve shipping issues and we strive to support our customers promptly. Please note that we still offer live chat and phone support during standard business hours M-F. You can also reach out to us at support@shippo.com and a member of our support team will be happy to assist.
Thank you,
Shippo Support
Having a lot of problems with your software. It keeps trying to print labels for overnight shipping a day late. We pic the 27th so ship out priority overnight and the label prints out the 29th for delivery. Seems to happen right at 4pm local time here all of a sudden instead of next day arrival the labels print out for the day after they are supposed to arrive when using priority overnight via FedEx. This is causing us a have to hand print labels right at the end of the day when we are in a hurry. Please address this problem ASAP or we will have to find a different shipping app.
Hi there,
Thank you for sharing your feedback with Shippo and we're sorry to see the issues you are encountering with FedEx Priority Overnight labels.
I see that Evie has reached out to you regarding label creation cutoff times for FedEx Priority Overnight labels. I sincerely apologize for the inconvenience that this has caused!
We appreciate your feedback. Please let us know if we can assist with anything else.
Thank you,
Shippo Support
I have been using Shippo for a couple of months. Recently i had to provide return labels for my customers which i purchased through Shippo. When the customers used the return labels, UPS still charged me for freighter because they stated that they had no record of Shippo pre purchased labels.
I have been following up with Shippo for weeks now with no resolve, Initially they tried to deflect and stated that was being charged for brokerage and import fees when there was clearly freighter charges indicated in the invoice.
Then i asked them to refund the pre paid labels i purchased through them since UPS still charged me. They promised to get back to me and it has been weeks of nothing.
As a small business, the people that you work with should help build your business not create problems & charges for you.
Sad to say that this has been the case with Shippo.
Hello,
Thank you for sharing your feedback with Shippo and we're very sorry to hear about the billing issues you encountered with your UPS shipments.
I see that Kyle and Stephanie have escalated this to our UPS account managers. I apologize for the delayed resolution as we are awaiting for them to review this case.
We appreciate your patience and we'll be sure to provide an update within your existing support request that's currently being handled by our team.
Thank you,
Shippo Support
Tool is very nice to use. But cost wise, long distance location, we see high priced. It would be good if we get reduced cost for less than 1 lb shipping.
Hello,
Thank you for your review. USPS recently merged the "First Class Package" and "Parcel Select Ground" services and renamed them "Ground Advantage". Please note that we offer discounted USPS Ground Advantage rates, which would be the least expensive service available for packages weighing less than 1 lb.
If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!
Thanks,
Shippo Support
앱 소개
출시됨
2014년 2월 4일
언어
영어
이 앱은 한국어로 번역되지 않았습니다
범주
배송 레이블 , 주문 및 배송 보고서다음과 호환:
USPS, UPS, FedEx, DHL Express, Amazon, Etsy