하이라이트
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미국 소재
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온라인 스토어에 영향을 주지 않음
앱 소개
Shippo offers the best carrier rates & end-to-end shipping features all within an easy-to-use app.
Best Carrier Rates - Access the best rates at dozens of carriers globally including UPS, USPS, FedEx & regionals exclusively on Shippo End-to-End Shipping Solution - Sync orders automatically with Shopify. Bulk-print up to 100 labels. Create labels faster with pre-filled shipping details Grow Your Business - Automate workflows across the entire fulfillment journey. Build branded & post-purchase experiences Support Every Step of the Way - Get support from experienced shipping experts any time
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Tracking: Sync order & package info to Shopify to stay updated in real-time.
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Branded Experience: Customizable pages, emails, packing slips, and more.
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Automation: Access rates, generate labels, import orders, batch print & more.
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Insurance: Protect orders by adding shipping insurance to your shipments.
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Returns: Improve the customer experience with a flexible & easy return process.
요금제
외부 요금은 Shopify 인보이스와 별도로 Shippo 명의로 청구될 수 있습니다. 자세히 알아보기
Starter Plan
무료 설치
Get started right away
- * No monthly subscription fees
- * No per label fee with default carriers
- * 50-90% off USPS, UPS, DHL Express & FedEx
- * Email and Live Chat
Professional Plan
월 $10
Pricing may differ based on your monthly label volume
- * Free 30-day Trial
- * All of the Starter Plan carrier discounts and dedicated support; plus
- * A branded customer experience
- * 5 users
Starter Plan
무료 설치
Get started right away
- * No monthly subscription fees
- * No per label fee with default carriers
- * 50-90% off USPS, UPS, DHL Express & FedEx
- * Email and Live Chat
Professional Plan
월 $10
Pricing may differ based on your monthly label volume
- * Free 30-day Trial
- * All of the Starter Plan carrier discounts and dedicated support; plus
- * A branded customer experience
- * 5 users
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 529개
I wanted to like this app as its features look great on paper. We couldn't get it up and running though, because they require a photo of the shipper's government-issued ID and a photo of the shipper him/herself before activating the app. I didn't really want to send them copies of my driver's license/passport, and I for sure didn't want them stored on their servers.
When I asked their support (which is pretty responsive) why they needed this when no other label sellers we've worked with do, and how long this information is stored they didn't have a clear answer.
Their website says things like "We receive and store any information you knowingly provide to us" and "Some information may remain in our records after the deactivation of your account" and "...unless the business that requested your verification has deleted it, Stripe (Shippo's verification provider) will retain copies of your submitted identity data-the images of you and your ID as well as any typed or extracted data and the verification results and insights..."
I couldn't find anywhere in their privacy policy a mention of them deleting this information after verification, and their support couldn't point to such a mention in their policy.
So no Shippo for us, we're now trying another app for labels that doesn't require a photo ID.
Hello,
Thank you for leaving this review about Shippo. We apologize for any trouble and confusion this caused. We take fraud very seriously and we want to ensure we're keeping our customers, and our system safe.
Shippo uses a verification system that does require photo identification when an account needs to be verified, however, the system we use automatically deletes all information every 5 days. So, you can rest assured nothing is saved. We would love to have you shipping with us, so please let us know if there is anything we can do to help get you started.
Thanks,
Shippo Support
We've used this app for a few years. For the most part it's worked great! Recently it stopped marking orders as fulfilled on Shopify. I went to disconnect the app and read it. Now I get an error, "Shopify could not validate your access." when I try to connect it. Updated review - Shippo fixed my issue quickly! We're back up and running!
Thank you for your review and feedback. We're sorry to hear that you're having issues with connecting the app. One of our team members has reached out! If you have any other issues, please don't hesitate to email us at support@shippo.com.
Thank you,
Shippo Support
My Amazon - Shippo connection stopped working Thursday Nov 4 2022 I have called, chatted and emailed customer support more times than I can count. I hope that shippo will fix the issue so I can revise the shippo review as well.
Hi there!
We are so sorry to hear that there have been issues with your Amazon connection to Shippo. We do see that all of your Shopify orders are coming in as expected.
We have escalated the issue to look into your Amazon connection and will follow up directly as soon as we are able to resolve this issue.