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Shippo

Shippo

Developed by Shippo

355 reviews
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Price: From $0.00 / month More info
  • It Just Works! Print labels, automate international paperwork, split orders, add insurance, track packages, and facilitate returns.
  • Save Money: Get discounted rates with USPS and DHL Express or add your own account for 20+ carriers worldwide
  • Save Time: Import orders from multiple stores including Amazon, eBay, Etsy, Magento and many more to manage your orders from one place

Cheap and convenient shipping with Shippo


Get discounted shipping rates, print labels, and send tracking info to your customers from one simple place. Let us help you with shipping so you can focus on your business.

How it works:



  1. Get Shippo for your Shopify store and import orders

  2. Immediately access discounted USPS and DHL Express rates to print labels

  3. Tracking numbers are synced back to your store and customers are notified




New on Shippo! - September


  • Filter orders based on date

  • Bulk remove customs items for international shipments


Features to help your business succeed through shipping:


Pay As You Go - No Monthly Fees!



  • Instantly access USPS and DHL Express commercial rates: Get discounted USPS and DHL Express shipping rates - no matter your size, access up to commercial plus pricing immediately. See sample rates on Shippo.
  • Pay-as-you-ship - no setup fees, monthly fees, or cancellation fees
    Only pay for live shipping labels, free to sign up and test! Only $0.05 per label + cost of the label itself.
  • Hassle-free and cost-friendly shipping insurance: Insure premium shipments, one-of-a-kind goods, and international packages sent with USPS, UPS, FedEx, DHL Express and Canada Post easily.
  • Generate return labels for free, only pay when used: Delight your customers by putting return labels right inside the box. Print for free, and only pay on usage.
  • Automated Features Save You Time!


  • Import orders from multiple channels: Connect orders from your Shopify store and other major storefronts like Amazon, eBay, Etsy, Magento, WooCommerce and more. See all your orders and manage shipments from one place.
  • Ship internationally with customs documents: Automate your international workflow and get help generating appropriate customs documents and commercial invoices.
  • Split orders across multiple shipments: Split one order across multiple shipments to send partially fulfilled orders or ship to different locations.
  • Sync tracking information and notify customers: Shipments are automatically synced back to Shopify and you can easily email customers with tracking info once the shipment is fulfilled.
  • Print shipping labels and packing slips in bulk: Simplify your fulfilment process by creating up to 100 shipping labels and printing them all at once.
  • Completely automate shipping with our API: Take control of shipping end-to-end with Shippo’s API. Ask your developer to check out our documentation. Perfect for Shopify Plus users!
  • Amazing Customer Support within 4 hours!



  • Best-in-class shipping support team: Our support team is trained on shipping to help with any questions you have; available Monday - Friday, 6AM to 6PM PST. We aim to respond to every issue within four hours. Reach out to us at support@goshippo.com, we want to hear from you!
  • Access 20+ Carriers Across the World


    Connect with USPS, FedEx, UPS, Canada Post, Deutsche Post, DHL Express, Purolator, Asendia, Australia Post, Hermes, Sendle and many more!

Shippo reviews

355 reviews
  1. 5 stars (309 reviews)
  2. 4 stars (18 reviews)
  3. 3 stars (11 reviews)
  4. 2 stars (1 review)
  5. 1 star (16 reviews)

GET A PHONE # OR CHAT SO PEOPLE THAT NEED TO SHIP PACKAGES RIGHT AWAY CAN GET A HOLD OF SOMEONE TO HELP. SUPPORT ON LINE DOESN'T ANSWER QUESTIONS ADEQUATELY.

posted

I've been using Shippo for over a year now up until today. I have given them too many opportunities to get it right. Customer service may as well be non-existent as they NEVER resolve any issues. I emailed them weeks ago regarding the issues with my packing slips printing the item quantity as 0 next to the product name. Their response was for me to change my Shopify settings on how my orders are fulfilled. My settings have been the same since launching my store, so why would I change how I fulfill my orders to accommodate this app?! There is a glitch in the Shippo system, and instead of their tech team figuring out what it is, they put the responsibility on me! Weeks later, the issue is still not resolved, so I have to manually so labels for international orders because they cannot calculate the weight without a quantity for customs.

Additionally, the USPS rates are high, and the app cannot link properly with my Fed Ex or UPS accounts. Their customer service response to this was "the process can be a bit finicky." UNREAL AND BEYOND FRUSTRATING! I have given them too many chances and am now finally switching to another shipping app. Shippo is more headache than they are worth with their "finicky" system and non-existent customer service and tech team.

posted

Rubbish app, claims to have more carriers then it really does.

posted

The packing list has incorrect details. It shows negative amount on the unit price.. duhh?

Been 3 weeks raised this issue multiple time. Nothing on it yet. Disappointing.

posted

Banned me without warning before my second label purchase. Subsequently sent a survey about my business and what I sell. I just want to buy labels. It's not that complicated.

posted

We were happily using Shippi UNTIL... we ran into a problem. Then no customer service support only through email and they just blamed UPS for everything. As a customer, you get stuck in between the carrier who has not access to the app blaming Shoppi and Shippo who just keeps saying "Look at this error! This is the the carrier's fault!" After trying to resolve this for more than a week going back and forth back and forth back and forth between UPS and Shippo, we are giving us. Not sure what other apps are better but we are certainly not able to, even if we wanted to, use Shippo because they just failed to provide the customer service. We have disappointed customers and it is really affecting our business. We have no choice but to stop using the app .

posted

Got in a crunch and Shippo failed. Couldn't print packing labels because of an error on their end and there is no phone support. Also couldn't figure out where to change an address after I created the shipping label. Software company who think it's cool not to offer phone support and are actually not cool.

posted

Works sometimes but can be spotty, professional discounted rates are not always applied even though I'm logged in.

I Had issues linking my UPS account from day one and customer service reps i talked to were of no help (but I figured out why once I switched to another service, explanation below).

The straw that broke the camel's back was when DHL rates just stopped working yesterday, and I kept getting errors when trying to make UPS labels.; which forced us to enter the order address one by one manually into DHL and UPS websites to purchase labels. Customer service told me that the only option for UPS to work again would be for me to go through and update every single one of my product titles to not include hypens or quotation marks, even though that was never an issue to begin with. I think this is just a lazy rep blaming the issue on the customer instead of actually looking into the problem. In the past few months that I have used Shippo I have talked to several customer service reps and I don't think any of them are fully qualified and trained to help, as bad as that sounds.

I just switched to ShippingEasy, which lives up to it's name. I had a phone call walking me through the set up and shipping process AND I was able to link my UPS account effortlessly because ShippingEasy has everything step by step with screen captures so you can easily follow along.

WHY SHIPPO DIDN'T WORK: My UPS account would not link with Shippo because Shippo kept telling me that the control ID number is optional. However, it is definitely needed for it to synch properly and can ONLY be found by downloading a .pdf of a previous bill. NONE of the customer service reps I spoke to ever mentioned the control ID number and yet ShippingEasy had it RIGHT THERE in their screen capture walk through of the process.

I'd rather pay for an app that does exactly what I want, versus a free one where I keep having issues and end up having to do orders manually.

Steer clear of Shippo and bite the bullet and spend the money for ShippingEasy, it's worth it!!!

posted

Absolutely awful app. Nothing works, I get an error message for things that I can't even change. Won't let me do anything. Confusing to use. Couldn't be worse, wasted so much time trying to set this up.

posted

Worst app ever. The app keeps returning errors and does not save settings. This is a horrible app. A complete waste of time.

posted
Get
From $0.00 / month

No subscription fee or cost to sign up!


5 cents per label and discounted shipping rates for USPS and DHL Express. Additional volume discounts available.


We respond within 4 hours - email support@goshippo.com. Let us help you get shipping!

Requirements

Shippo Accountfree

Support & Sales

Shippo
support@goshippo.com
goshippo.com
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