ShippyPro ‑ Shipping Platform

To whom who might consider a one-stop solution for creating shipping labels:

We've started using ShippyPro around 2 months ago. We've been struggling to find a one-stop solution for creating shipping labels from multiple carriers. We've tried numerous apps, but all of them lacked either one carrier that we're using extensively or didn't support creating labels outside of EU. A majority of one-stop shipping label software companies are located in US, that was also a minus because we couldn't contact them with our issues and it took a very long time to get a reply from other solutions.

ShippyPro is very flexible when it comes to fixes and personalizing their service for your company's needs. Till now the best feature they have is the bulk label creation. It doesn't matter if you have 1 order or 150 orders, you are able to create labels for all of them at the same time without any worries that there will be errors along the way. If there are any errors their customer service is spot on. I've been in daily contact with Simon and Marco, they have helped me out multiple times with different requests from our side. It is great to see that somebody has created a functional and well maintained one-stop label generator.

Their solution also offers different various services from receiving feedback, tracking orders, sending invoices, notifying the customer and more. It is important to understand that you don't have to use all of these functions that's what makes ShippyPro great. You are able to choose what works for you and your company and incorporate that into your daily routine.

As the company is still constantly improving their platform it is crucial to understand that every new customer can chip in and help to develop the application.

ShippyPro is the only one on the market who is offering such an extensive list of carriers and web integrations.

Hope this will help your decision-making process.

Sincerely, Taniel

Very good app and very friendly customer service, they can help you resolve any issue quickly and very proffessional

IMPOSSIBILE NON AVERLA . ho istallato da qualche settimana questa appllicazone , sono IPER -SODDISFATTO . Aldilà del fatto che si gratis , per me hanno colto a pieno le problematiche trattate spedizioni corrieri . una piattaforma che ti permette di fare tutto in pochi click . assistenza anche in ITALIANO e persoanle gentilissimo che RISPONDE SUBITO . che dire , BRAVI RAGAZZI . Continuate così ;)

The biggest problem is that this app will not add weight to all products like in their PRESTASHOP app. That's a huge downside because there's no such thing as "automation" if I need to fill 1000 orders by hand and check all of their weight.

Before I downloaded this app, I checked their official site and it clearly stated they supported my courier but after downloading it, it turns out it does not and it is still on the page which is very misleading.
I emailed them and they responded quickly but it does not seem like they communicated with each other, 3 different people sent me emails about the same issue.

Le service client ne répond pas au besoin. Qualité médiocre.
Le service client ne répond pas au besoin. Qualité médiocre.
Le service client ne répond pas au besoin. Qualité médiocre.

J'ai telechargé cette ap car c'est la seule qui gère Delivengo mais malheureusement cela ne fonctionne pas, impossible de créér une etiquette

There is no explanation about Speedy company. Nothing is working properly, everything costs extra. Not like to be used

They send unwanted emails and use questionable marketing to gain your info. I requested that they take me off of whatever list they have me on where i was told that they would not do so and i would be receiving multiple emails a month for a period of at least 3 months. This sort of unrequested and unethical marketing and business practices should be all you need to know when you are thinking about doing business with them. The answer is DONT. They want your info, they want you to pay for the privilege of them taking and using your information without your consent. Stay as far away from these unethical and frankly dangerous people as you possibly can. Avoid this company like the plague.

Absolutely dumb app that makes your life more difficult. Think about this. The app cannot detect any order changes AFTER it has been paid. If your customer reaches out because they want to add another product to an already paid order, bad luck. Of course, you can edit the order on Shopify, but ShippyPro will not change anything. Hence the original order without the item will be shipped. Are you using any post-purchase upsell to maximize your business AOV? God, no, that's awful. Stop trying to make more money since ShippyPro CANNOT detect any order changes after the order has been paid, so any upsells added post-purchase will not show in the ShippyPro order. We are sick of getting "I did not receive X product" emails because of the stupidity of this app. This has cost us a lot of money in reshipments. Reached out to support a couple of times. Not only they're slow, but they cannot provide any solution. Looking for another solution now because it's 2022, and we cannot use an app with such limitations. Not to mention, we will have orders not syncing every now and then, and the tracking number will not be sent to Shopify despite being fulfilled (the orders show stuck with a spinning sand watch inside the app). Go figure.