Avis (84)

Note globale
4,3
Nombre d’avis par note
  • 67 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 12 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
26 mars 2020

The service is exactly what we were looking for and the support team is always ready to help and fix any issue,
thank you ShippyPro!

Carola Zeta
Italie
Presque 2 ans d’utilisation de l’application
4 octobre 2018

Awesome Service, Awesome integration. Very happy with the customer support :) Looking forward to work with ShippyPro :)

Stroncton - Design & Clothing Company
Autriche
Plus d'un an d’utilisation de l’application
Modifié le 20 avril 2018

I'd previously written a review and put 4 stars, highlighting some small deficiency of this app.

The next day I was contacted by the developers, who within a few have added new features depending on the needs of my store.

What more could you ask for?

In itself, the service is already excellent. We use ShippyPro every day for fast printing of waybills with multiple couriers, it greatly reduces working time and facilitates the management of shipments. Moreover, with such assistance and attention to the customer it deserves more than 5 stars.

Compliments!

Bottegasicana
Italie
Plus d'un an d’utilisation de l’application
Modifié le 29 novembre 2024

Piattaforma collegata al nostro negozio on line su shopify. Fa il suo dovere. Assistenza dello staff sempre ottima, precisa e puntuale.
Ottima gestione dell'assistenza con operatore per chat, sempre molto disponibili e risolutivi. Per il momento ci troviamo bene.

Farmacia di Bettolle
Italie
Plus d'un an d’utilisation de l’application
25 mars 2020

I'm very happy to use this app helping me to delivery very fast! A real complete program! Customer service... TOP!

NaviForce Italia
Italie
Plus d'un an d’utilisation de l’application
24 janvier 2018

SONO SUPER SODDISFATTO :D. Ho installato questa applicazione che mi ha semplificato in pochi click tutti i passaggi per effettuare la spedizione. Sono disponibili tutti i marketplaces e si possono registrare più corrieri. La cosa fantastica è che in automatico l'app ti calcola il prezzo inferiore della tua spedizione.
Si possono personalizzare molti campi con il proprio logo ed anche le diciture all'interno delle email che ricevono i clienti.
L'ASSISTENZA CLIENTI è TOP !!! rispondono anche in italiano e sono iper disponibili e rispondono immediatamente. Mi hanno aiutato in tutti i passaggi in fase di "start-up".

Spero che tra qualche giorno implementeranno qualche altro template per personalizzare le fatture (per chi come me è attento al design)
CONSIGLIATISSIMO !!! Bravi ragazzi. Continuate così!

Sneaker Pumps
Italie
Plus d'un an d’utilisation de l’application
16 mars 2023

I cancelled the app after my DHL stopped integrating and their support was so terrible. They make it impossible to cancel the account and they continued to charge my card and then refused to refund me. AVOID.

The Wild Horse Club
Royaume-Uni
Plus d'un an d’utilisation de l’application
ITALIAN VALLEY SRL a répondu 29 mars 2023

Hi,

As a first thing, we'd like to apologize for the experience you had with the Platform.

We would like to remind you that we provided personalized assistance and that together we found a solution to meet your needs.

Since the issue was resolved, we would also kindly ask you to delete this review.

Thank you,
ShippyPro Support Team

23 mai 2022

The app itself is okay, but the team is very bad!!
We have been over 6 hours in the live chat, as the plan was not working suddenly, without getting any answers. Hundreds of packages are waiting for fullfilment because of their service -.-

WunderRein
Autriche
Plus d'un an d’utilisation de l’application
21 juin 2023

App utilissima per velocizzare tempi di evasione degli ordini e permette di avere tutto a portata di mano (borderò, pagamenti contrassegni, eventuali problemi con le spedizioni ecc..).
Lo consiglio

Valsport Running
Italie
Environ un an d’utilisation de l’application
ITALIAN VALLEY SRL a répondu 12 juillet 2023

Ciao team di Valsport Running, grazie per il vostro feedback! Siamo contenti di sapere che ShippyPro ha velocizzato il vostro processo di evasione ordini. Grazie ancora!

9 mars 2020

The best app ever in order to manage shipping and build a strong after sale relationship with customers. Highly recommended !

Racoon Lab
Italie
Environ un an d’utilisation de l’application