Avis (80)

Note globale
4,2
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 13 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
18 juillet 2017

IMPOSSIBILE NON AVERLA . ho istallato da qualche settimana questa appllicazone , sono IPER -SODDISFATTO . Aldilà del fatto che si gratis , per me hanno colto a pieno le problematiche trattate spedizioni corrieri . una piattaforma che ti permette di fare tutto in pochi click . assistenza anche in ITALIANO e persoanle gentilissimo che RISPONDE SUBITO . che dire , BRAVI RAGAZZI . Continuate così ;)

Mondo Porter
Italie
11 jours d’utilisation de l’application
6 juillet 2021

If you want to import the orders to generate the labels, you have to pay the annual subscription, that is, the monthly subscription is useless.
The customer service is robotic, you ask something and they answer what they want.
I give it 2 stars because I imagine it will work, but I have not been able to verify it. After paying 70$ subscription for 500 shipments they tell me it's no good, that I have to pay the annual subscription.

Les Santes
Espagne
Environ un mois d’utilisation de l’application
ITALIAN VALLEY SRL a répondu 7 juillet 2021

Thank you for your feedback!

Once you have connected Shopify to your ShippyPro account we confirm that an annual subscription will provide you the added benefit of importing all orders automatically while a monthly one will allow you import only the last 25.

However, it is possible to easily import the rest of the orders that were present on your Shopify account before its connection to ShippyPro by uploading them in an Excel, a CSV or a TXT file. Here you can find the relevant step-by-step guide. https://help.shippypro.com/en/articles/3278315-how-to-import-excel-csv-or-txt-files-with-your-shipments-data

We hope that this clarification helps and we encourage you to contact us if you have any further questions. We'll be happy to assist you!

4 novembre 2021

We installed the APP for managing domestic and overseas shipments with UPS...but unfortunately the API don't send the VAT code of my Company on the paperless documents UPS needs for customs, in few words: USELESS.
We contacted the customer service and all I got was: "It's our fault, but don't know when it will be solved, thank you". Please please, just fix this issue

Transit
Italie
29 jours d’utilisation de l’application
30 mars 2020

The biggest problem is that this app will not add weight to all products like in their PRESTASHOP app. That's a huge downside because there's no such thing as "automation" if I need to fill 1000 orders by hand and check all of their weight.

VILRITA
Lituanie
7 jours d’utilisation de l’application
ITALIAN VALLEY SRL a répondu 30 mars 2020

Hi,

The features for each marketplace are listed at the following page

https://www.shippypro.com/sales-channels-shipping-integration.html

As you can see parcel import is not available for Shopify

However you can obtain the same result by uploading an excel file with all the dimensions and weight for each SKU

31 juillet 2021

Before I downloaded this app, I checked their official site and it clearly stated they supported my courier but after downloading it, it turns out it does not and it is still on the page which is very misleading.
I emailed them and they responded quickly but it does not seem like they communicated with each other, 3 different people sent me emails about the same issue.

Fake Plastic Love
R.A.S. chinoise de Hong Kong
3 jours d’utilisation de l’application
14 septembre 2020

Le service client ne répond pas au besoin. Qualité médiocre.
Le service client ne répond pas au besoin. Qualité médiocre.
Le service client ne répond pas au besoin. Qualité médiocre.

Yousra sayagh
France
1 jour d’utilisation de l’application
15 mai 2020

J'ai telechargé cette ap car c'est la seule qui gère Delivengo mais malheureusement cela ne fonctionne pas, impossible de créér une etiquette

Santa Muerte Paris
France
Environ 23 heures d’utilisation de l’application
22 février 2021

There is no explanation about Speedy company. Nothing is working properly, everything costs extra. Not like to be used

balmina.bg
Bulgarie
Environ 6 heures d’utilisation de l’application
30 juin 2017

They send unwanted emails and use questionable marketing to gain your info. I requested that they take me off of whatever list they have me on where i was told that they would not do so and i would be receiving multiple emails a month for a period of at least 3 months. This sort of unrequested and unethical marketing and business practices should be all you need to know when you are thinking about doing business with them. The answer is DONT. They want your info, they want you to pay for the privilege of them taking and using your information without your consent. Stay as far away from these unethical and frankly dangerous people as you possibly can. Avoid this company like the plague.

Windy Gaming
États-Unis
5 minutes d’utilisation de l’application
11 septembre 2022

Absolutely dumb app that makes your life more difficult. Think about this. The app cannot detect any order changes AFTER it has been paid. If your customer reaches out because they want to add another product to an already paid order, bad luck. Of course, you can edit the order on Shopify, but ShippyPro will not change anything. Hence the original order without the item will be shipped. Are you using any post-purchase upsell to maximize your business AOV? God, no, that's awful. Stop trying to make more money since ShippyPro CANNOT detect any order changes after the order has been paid, so any upsells added post-purchase will not show in the ShippyPro order. We are sick of getting "I did not receive X product" emails because of the stupidity of this app. This has cost us a lot of money in reshipments. Reached out to support a couple of times. Not only they're slow, but they cannot provide any solution. Looking for another solution now because it's 2022, and we cannot use an app with such limitations. Not to mention, we will have orders not syncing every now and then, and the tracking number will not be sent to Shopify despite being fulfilled (the orders show stuck with a spinning sand watch inside the app). Go figure.

Canvas by Numbers
Espagne