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Time saver.
The team is proactive and solves problems.
The value of the service is really high.
Thanks
We use UPS and after having no handover from their tech team I'm really impressed with ShippyPro. I'll be hesitant to use it for other couriers going by the reviews from other users on here but for UPS it's great.
Esta aplicación nos facilita enormemente el trabajo de impresión de las etiquetas de los pedidos y el posterior seguimiento de los envíos. Además dispone de equipo de soporte muy rápido para la resolución de las dudas.
If you want to import the orders to generate the labels, you have to pay the annual subscription, that is, the monthly subscription is useless.
The customer service is robotic, you ask something and they answer what they want.
I give it 2 stars because I imagine it will work, but I have not been able to verify it. After paying 70$ subscription for 500 shipments they tell me it's no good, that I have to pay the annual subscription.
Thank you for your feedback!
Once you have connected Shopify to your ShippyPro account we confirm that an annual subscription will provide you the added benefit of importing all orders automatically while a monthly one will allow you import only the last 25.
However, it is possible to easily import the rest of the orders that were present on your Shopify account before its connection to ShippyPro by uploading them in an Excel, a CSV or a TXT file. Here you can find the relevant step-by-step guide. https://help.shippypro.com/en/articles/3278315-how-to-import-excel-csv-or-txt-files-with-your-shipments-data
We hope that this clarification helps and we encourage you to contact us if you have any further questions. We'll be happy to assist you!
We installed the APP for managing domestic and overseas shipments with UPS...but unfortunately the API don't send the VAT code of my Company on the paperless documents UPS needs for customs, in few words: USELESS.
We contacted the customer service and all I got was: "It's our fault, but don't know when it will be solved, thank you". Please please, just fix this issue
Muito bom! Uso para expedir as encomendas pela DPD Portugal e o processo é simples e intuitivo. Gostaria apenas que pudéssemos alterar as definições para não aparecerem as imagens dos produtos porque no meu caso criam listas mais complicadas. update:Muito obrigado! Já está óptimo sem as imagens :)
Olá, agradecemos o excelente feedback!
Pode alterar as definições das imagens através: Meu perfil > Preferências > Mostrar detalhes do item na página a Enviar e/ou Enviadas.
This app saved a lot of time in handling the orders efficiently.
Our shipping's processes have been improved significantly.
Strongly recommended.
Great one-step solution for creating easy& fast shipping labels! Awesome support whenever in doubt or need! Had an issue on a weekend but the customer service has been spot on!
If you use different market places, have more than 1 store & creating lots of shipping labels is becoming an issue then give a chance to ShippyPro!
Lots of other web integrations are available like email invoice sending & a track & trace platform with the status of your orders right at hand.
No worries if you encounter any issues, the customer service is ready to help
in a few seconds. I do hope our feedback will help your decision-making process.
To whom who might consider a one-stop solution for creating shipping labels:
We've started using ShippyPro around 2 months ago. We've been struggling to find a one-stop solution for creating shipping labels from multiple carriers. We've tried numerous apps, but all of them lacked either one carrier that we're using extensively or didn't support creating labels outside of EU. A majority of one-stop shipping label software companies are located in US, that was also a minus because we couldn't contact them with our issues and it took a very long time to get a reply from other solutions.
ShippyPro is very flexible when it comes to fixes and personalizing their service for your company's needs. Till now the best feature they have is the bulk label creation. It doesn't matter if you have 1 order or 150 orders, you are able to create labels for all of them at the same time without any worries that there will be errors along the way. If there are any errors their customer service is spot on. I've been in daily contact with Simon and Marco, they have helped me out multiple times with different requests from our side. It is great to see that somebody has created a functional and well maintained one-stop label generator.
Their solution also offers different various services from receiving feedback, tracking orders, sending invoices, notifying the customer and more. It is important to understand that you don't have to use all of these functions that's what makes ShippyPro great. You are able to choose what works for you and your company and incorporate that into your daily routine.
As the company is still constantly improving their platform it is crucial to understand that every new customer can chip in and help to develop the application.
ShippyPro is the only one on the market who is offering such an extensive list of carriers and web integrations.
Hope this will help your decision-making process.
Sincerely, Taniel
Very good app and very friendly customer service, they can help you resolve any issue quickly and very proffessional