Overall rating
4.1
Counts per rating level
  • 64% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited November 8, 2020

The app works really well and has many functionality. You have the whole order life in one shight: from label creation to tracking and notifications. Time-saving, efficient, a bless for a two-people teamwork that has to deal with a lot of orders everyday. I'm still discovering all functions and features. My only complaint go to customer support. It's not so bad (they reply at all requests) but It should be improved, made more professional, automatized, especially during initial set up with courier.

Piccolo Seeds
Italy
Over 1 year using the app
October 4, 2018

Awesome Service, Awesome integration. Very happy with the customer support :) Looking forward to work with ShippyPro :)

Stroncton - Design & Clothing Company
Austria
Over 1 year using the app
Edited April 20, 2018

I'd previously written a review and put 4 stars, highlighting some small deficiency of this app.

The next day I was contacted by the developers, who within a few have added new features depending on the needs of my store.

What more could you ask for?

In itself, the service is already excellent. We use ShippyPro every day for fast printing of waybills with multiple couriers, it greatly reduces working time and facilitates the management of shipments. Moreover, with such assistance and attention to the customer it deserves more than 5 stars.

Compliments!

Bottegasicana
Italy
Over 1 year using the app
March 25, 2020

I'm very happy to use this app helping me to delivery very fast! A real complete program! Customer service... TOP!

NaviForce Italia
Italy
Over 1 year using the app
January 24, 2018

SONO SUPER SODDISFATTO :D. Ho installato questa applicazione che mi ha semplificato in pochi click tutti i passaggi per effettuare la spedizione. Sono disponibili tutti i marketplaces e si possono registrare più corrieri. La cosa fantastica è che in automatico l'app ti calcola il prezzo inferiore della tua spedizione.
Si possono personalizzare molti campi con il proprio logo ed anche le diciture all'interno delle email che ricevono i clienti.
L'ASSISTENZA CLIENTI è TOP !!! rispondono anche in italiano e sono iper disponibili e rispondono immediatamente. Mi hanno aiutato in tutti i passaggi in fase di "start-up".

Spero che tra qualche giorno implementeranno qualche altro template per personalizzare le fatture (per chi come me è attento al design)
CONSIGLIATISSIMO !!! Bravi ragazzi. Continuate così!

Sneaker Pumps
Italy
Over 1 year using the app
March 9, 2020

The best app ever in order to manage shipping and build a strong after sale relationship with customers. Highly recommended !

Racoon Lab
Italy
About 1 year using the app
July 6, 2018

Great app and great support, it saves an incredible amount of time daily. The support was always super responsive to any requests I've had.

Dandaloit
Italy
About 1 year using the app
May 17, 2019

We use ShippyPro for shipping label creation in our Central Europe warehouse. There are not many options for shipping software that supports EU based businesses, so we were very happy when we found ShippyPro. ShippyPro is similar to apps like ShipStation, the difference being primarily a few less features and a more basic UI/UX. ShippyPro feels like a newer and smaller company, but their technical team is very fast to respond and always willing to help troubleshoot shipping or technical issues. Their tech support is based in Italy and speaks multiple languages (including English) so it is nice to have a team in the same time zone that speaks our languages. Their software works with all the major carriers and several of the more local, and smaller carriers; one of the main reasons we selected ShippyPro. Overall a solid piece of software that has all the primary shipping features a SMB will need.

Motion RC Europe
www.motionrc.eu

Motion RC Europe
Netherlands
About 1 year using the app
December 4, 2018

I am very happy to have installed this app in my store: shipping management has become incredibly easy, safe and economical. Not only that: my customers receive timely information about their orders and can ask for assistance. Spectacular!

camminaconme
Italy
10 months using the app
April 23, 2020

This app has taken a load off our company. It is intuitive and easy to install and setup. The price is relatively fair compared to the time it saves us.

Highly recommended.

Kalklitir
Belgium
10 months using the app