ShippyPro ‑ Shipping made easy

Automate shipping: ship, track, return orders faster than ever

Free to install. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store

Reviews

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    63% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    19% of ratings are 2 stars
  • 1 of 5 stars
    15% of ratings are 1 stars
8 reviews

Nufields

If I could rate this app lower I would. Seriously, think very carefully before you use or even install this app. The sales team aggressively called numerous times during our peak working hours once we downloaded it to have a look at, pressuring us to use the app. Eventually we decided to start using it and there were several problems getting the app integrated with our shipping provider. This took lots of back and forth with them and our shipping provider until they told us everything was "working normally now". The "free trial" we were promised mysteriously disappeared and we were forced to buy extra credits as we had already started using the app. We shipped close to 100 orders using it before our shipping provider contacted us to say our UK orders had not been uploaded correctly with customs data. This meant that a huge amount of orders had been stuck in a warehouse and needed to be returned to us. It was then revealed that this integration was not possible. How someone didn't make us aware of this is the worst part. It just seems like they didn't care and are after the money. F the customer seems to be the attitude. Shippypro bizarrely sent several emails to our customers saying the orders had been delivered, cancelled and then returned to sender. This has resulted in a huge amount of lost revenue, reputational damage, and the cost to reprint new labels using our old method. It has taken 2 full days to deal with the fallout of this and we are not out of the woods yet. Support have gone completely silent. They haven't answered any emails and not issued even an apology never mind a refund for the orders that never got delivered. I honestly can't believe how bad this experience has been. It would be nearly funny if it wasn't such a serious crisis that was dumped on our small business. The app itself is not intuitive, it's clunky and poorly designed. I would steer very clear of this awful company. Their other poor reviews say it all as well I should have know to avoid. Use at your own risk.

balmina.bg

There is no explanation about Speedy company. Nothing is working properly, everything costs extra. Not like to be used

Le Stylistic

This app just doesn't work.
The support must be sleeping, they never answer. The support must be sleeping, they never answer.

Yousra sayagh

Le service client ne répond pas au besoin. Qualité médiocre.
Le service client ne répond pas au besoin. Qualité médiocre.
Le service client ne répond pas au besoin. Qualité médiocre.

SCM Medical

US Customer here, did not have a good experience and deleted app. Signed up to use Fedex integration. Followed the instructions and it did not work. I sent multiple messages to support with no response. European company so tech support hours are closed during US business hours, no chat or service available. Not reliable service for US customers.

Tayroc

Lots of bugs in the app, "support" totally unwilling to help anyone that doesn't pay for an annual plan. Check out Shipster or Sendcloud for a much better solution with proper support.

QUADRO Deutschland

We now have support with response times under 3 days. BUT unfortunately we only get answers from the sales team and also unfortunately no technically experienced answers. Sorry to say it that hard, but we have big trouble and the veins are lying white.

The problem is, that we have not only one track and trace number per order, but several. For example, if the customer orders a bike and a bag and a helmet, these are several articles and therefore more than one track and trace number.

According to ShippyPro you should now manually split such orders, even though the data is transferred correctly. In fact ShippyPro informs the shipping company correctly and several track and trace numbers are generated. However, ShippyPro sends only ONE track and trace number to the customer by e-mail. Such customers are of course irritated and cause a lot of administration work.

It is a bug if the e-mail to the customer does not mention all the track and trace numbers that were actually processed. This information has been available to ShippyPro for weeks without getting any exact information about it. With us this causes huge problems and therefore here the evaluation. Everyone who thinks about using ShippyPro is affected by this.

Windy Gaming

They send unwanted emails and use questionable marketing to gain your info. I requested that they take me off of whatever list they have me on where i was told that they would not do so and i would be receiving multiple emails a month for a period of at least 3 months. This sort of unrequested and unethical marketing and business practices should be all you need to know when you are thinking about doing business with them. The answer is DONT. They want your info, they want you to pay for the privilege of them taking and using your information without your consent. Stay as far away from these unethical and frankly dangerous people as you possibly can. Avoid this company like the plague.