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5 STARS !!! SPLASHTASTIC !!! Our company moved fulfillment centers - and were were dreading the move. ShipRelay did an outstanding job - making it easy and error free. Plus the software is is immaculate - with easy set up - and get this - OPTIMIZATION of package sizes. Gone are the days of calling our fulfillment partner and saying - WTF were you thinking in sending a small item in a YUGE box and being overcharged. ShipRelay is truly a partner - and they care about our business as much as they do theirs. Thanks :-)
ShipRelay Fulfillment is an excellent fulfillment service! As a ShipRelay client, I highly recommend them. Their customer service response time is excellent and they go above and beyond the call of duty to help out every step of the way. The software is well built and provides all of the useful information and reports my business needs. With ShipRelay fulfilling my orders, I don't have to worry about my orders being fulfilled efficiently, professionally and at the best real-time calculated rate. And the extent that the software allows me to customize my preferences is fantastic! I took my time comparing fulfillment companies and am really happy to be with ShipRelay.
After interviewing 5 different fulfillment companies, choosing ShipRelay was an easy choice. The CEO Mike is incredibly passionate about his work, quick to respond to any issue I have - be it a technical or logistical issue - and is a pleasure to work with! I know he genuinely cares about my business which brings me so much peace of mind. The software is easy to use and integrates seamlessly with our Shopify store, they ship to all of our customers in North America, and their 'special shipments' feature makes it easy for me to send samples to buyers or brand partners without going to the post office myself (huge time saver!). 11/10!! Would recommend to anyone who wants to set up fulfillment for their online store and never worry about it again :) THANK YOU SHIPRELAY! - Jenn
Working with Ship Relay has been such an essential part of launching my business. As a small business, it has given me the time and flexibility to grow in other areas while feeling confident that my inventory is being safely and thoughtfully fulfilled. The customer service at Ship Relay is the most thorough and accommodating I have come across. Their database is user friendly and I know that they are always there for me if I have any questions. I am so grateful for the team over at Ship Relay who have been by my side every step of the way! I could not be happier with their services and certainly could not imagine running a new business without them.
- Carson Meyer
C & The Moon LLC
Supplement kits are a big part of our business model. We sell individual items, as well as various bundles: Best Seller Bundle, Launch 30 Fat Loss Kit, etc., etc.
As our sales have increased, building kits and keeping track of our inventory has become increasingly challenging.
With ShipRelay, we've been able to solve this issue. We simply send in our individual SKUs and map them to our various kits. Then, ShipRelay keeps track of all the inventory - so we can sell at maximum capacity without worrying about running out of inventory.
Our decision to outsource our shipping to them is probably the single biggest factor to our growth in 2018. Highly recommended.