ShipRobot ‑ Shipping Labels , 52 avis

Saves a ton of time. Easy to use, good support, and the price is right. A winner.

We have had ShipRobot for many years. The app is great - when it works. Unfortunately when it doesn't work, support is non-existent. We've submitted 3 tickets and a personal email in the past 2 weeks without any reply and the app doesn't work, resulting us to have to manually enter freight info. We've had downtimes in the past, that took longer than expected to be resolved, and previously they also had a data breach to which no specifics were given. It's currently not working, they have no phone number to call, so this is the only way I feel we can get any form of attention. Besides a non working app is 0 stars, not even 1. Going to have to start searching for an alternative, or just bite the bullet and direct through Shopify, despite their freight discount not being as robust as ours.

I really like this app. The support has been super and it is so much faster to use than entering info repeatedly through UPS. Just wish it allowed me to schedule a pick up. Support has been fast and helpful.

We had an insurance claim with UPS, insured by ShipRobot, which is never a good situation for us or the customer and support@shiprobot stepped in and resolved it for us.

I was a bit hesitant about this app at first, but once you watch the tutorial videos and play around with it, it's quite simple to use. There weren't a lot of apps that worked exactly how we needed it to for our business, and ship robot does everything we wanted! Their customer service is pretty quick to respond, too. Highly recommend trying it out!

Excellent Customer Service! They respond immediately to questions and take requested changes into consideration immediately.

Amazing app for shipping. The price is the only deterrent, but it was everything we expected and more while the trial lasted.

I am using this app right now as a beta tester and it's awesome. It simplifies a lot of things and is very well coded, very professional! I recommend it warmly. It works like a charm.

We enjoy using this app for our shipping needs.
It's very easy to make return labels and even refund labels that have errors.
They have great customer service and make sure your issues are resolved.

By far the best shipping app available in terms of functionality and ease of use. It's difficult to find support for Canada Post for US shipments and for us this is a must since we are Canadian shipping to our customers in the US. Andy worked with us to develop the functionality we needed to run batch jobs shipping to the US and now we can process our shipments in a fraction of the time. Big thanks to Andy for all his efforts and patience.