Note globale
4,1
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
10 juin 2014

ShipRobot works well & simply for shipping to our customers. The two times I have had a question it has been responded to promptly and thoroughly. Thank you!

Westerville Design
États-Unis
Environ 2 ans d’utilisation de l’application
27 mai 2013

I am using this app right now as a beta tester and it's awesome. It simplifies a lot of things and is very well coded, very professional! I recommend it warmly. It works like a charm.

Maître Philippe & Filles
Allemagne
23 jours d’utilisation de l’application
Modifié le 21 janvier 2015

If you are in a hurry , get this app for these reasons

Support -
best ever, they implemented requests and fixes in record time

Affordability - the next best competing app for this is $175 a month for our volume, this one is $50 - it will pay for itself, you even get one month free

Time saving -
gets your customer details from shopify automatically

Cut down on support -
puts all your tracking numbers in one place from all carriers

Get your negotiated rates? - yes

edit: Reputation
They have lots of reputable companies behind them - it seems TESLA Motors uses them - The CEO there is a founding member for PayPal - I encourage you to give shiprobot your support as well so that they can be even better at what they do

You absolutely have to use this app. At first I was going to say "if you ship with multiple carriers" or "if you ship lots of boxes" but the reality is, you need your customers to get their tracking numbers, from your front-end, and the only way to do this in the shopify back-end is

1) manually - when fulfilling an order you manually copy/paste the tracking number from canada post EST desktop or UPS worldship - this is horrible

2) use an app to grab the data from your shipper account and push it into shopify.

100 emails about "where's my tracking number" can be avoided with this app - it gets your order number, tracking number, customer details all in one neat location

This is not the biggest strength of shiprobot though, it will allow you to get your negotiated rates from your carrier directly into one location, so you do not have to use each carrier's software separately

Also, it will pull the customer address and weight of order from shopify so you do not have to copy/paste manually into your shipper software

Best of all the support is 10 stars, these guys are right up there with shopify, enchant, stitch labs, and custom shipping app support teams - they implemented several requests/needs for us within a day or less usually

Low Carb Canada
Canada
Plus d'un an d’utilisation de l’application
30 décembre 2014

For UPS users ShipRobot speeds up the fulfilment process considerably. This is a product in constant development and Andy is always responsive and willing to help with tweaks to improve the user experience.

Craved
Royaume-Uni
Plus d'un an d’utilisation de l’application
27 septembre 2016

By far the best shipping app available in terms of functionality and ease of use. It's difficult to find support for Canada Post for US shipments and for us this is a must since we are Canadian shipping to our customers in the US. Andy worked with us to develop the functionality we needed to run batch jobs shipping to the US and now we can process our shipments in a fraction of the time. Big thanks to Andy for all his efforts and patience.

Dogquality
Canada
Environ un an d’utilisation de l’application
28 juin 2016

Great App with great support. ShipRobot eliminated all the tedious copying and pasting to email our customers tracking numbers. Now, all our shipping processes are handled in one easy to use interface. Support is outstanding! I emailed only a few questions about the app, and I got answers right away.

Hex Head Art
États-Unis
Environ un an d’utilisation de l’application
16 juillet 2015

Fantastic app with great customer service. Andy responds very well to reasonable requests and will really work with you to make your experience a good one. Would recommend this to anyone who needs an easy, straightforward, and affordable shipping label app.

Hamptons Wine
États-Unis
11 mois d’utilisation de l’application
Modifié le 16 novembre 2020

Owner called me back when I called to make sure I had app setup correctly! Being a small business owner myself that's impressive! I love I can print up to 250 labels at a time with this app...Shopify and other apps only allow 20 orders at a time...this is a huge headache when you have 100-800 orders a day! Super easy for me to setup. We don't include invoices in orders because customers receive receipts at the time of purchase, so this app is a huge time saver! Thank you Andy! (Why do I have to type at least 100 characters to leave a review I don't have time for this?!?!) A
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Tumblerpoxy
États-Unis
10 jours d’utilisation de l’application
6 mars 2014

Great app to simplify the process of shipping. Easy to use and understand.

The Tickled Pink Boutique
États-Unis
5 jours d’utilisation de l’application
3 mars 2014

Saves so much time! Easy fast and gets the job done! Thanks!

Shop Dandy LLC
États-Unis
1 minute d’utilisation de l’application