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I am using this app right now as a beta tester and it's awesome. It simplifies a lot of things and is very well coded, very professional! I recommend it warmly. It works like a charm.
We enjoy using this app for our shipping needs.
It's very easy to make return labels and even refund labels that have errors.
They have great customer service and make sure your issues are resolved.
Great app, very easy to use. Makes shipping with Canada Post easy.
Owner called me back when I called to make sure I had app setup correctly! Being a small business owner myself that's impressive! I love I can print up to 250 labels at a time with this app...Shopify and other apps only allow 20 orders at a time...this is a huge headache when you have 100-800 orders a day! Super easy for me to setup. We don't include invoices in orders because customers receive receipts at the time of purchase, so this app is a huge time saver! Thank you Andy! (Why do I have to type at least 100 characters to leave a review I don't have time for this?!?!) A
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Great app to simplify the process of shipping. Easy to use and understand.
No support whatsoever.
Never even bothered to answer my simple queries. More than happy to charge me for the app though...
Very disappointed. Currently actively looking for a replacement product.
Thank you for your review. We're sorry that we were unable to offer the customer support you expected. We will gladly assist you if you send a direct email to support@shiprobot.com. Please ask for Clara or Andy.
Based on the great reviews from 2 years ago, it seems like they've given up on this app. Zero customer service at this point. Called on the phone (straight to voicemail, no callback after leaving message) and sent them two emails, but received no response whatsoever. Very disappointing. Seems like the app could've worked for me, but it wouldn't let me print USPS labels and I wanted to know how to fix the issue.
Thank you for your review. We're sorry that we were unable to offer the customer support you expected. We will gladly assist you if you send a direct email to support@shiprobot.com. Please ask for Clara or Andy.
Great features but Batch Shipping options are limited. USPS is one of the most affordable shipping options in the USA, yet ShipRobot's Batch Job option only supports USPS (Endicia and Express1).
Feature limitations:
Will skip orders requiring customs info.
No support for Canada Post "Contract" shippers.*
No support for Swiss Post.*
No support for VIPparcel.*
Saves so much time! Easy fast and gets the job done! Thanks!
This app looks great! I will try the free trial, Thanks