Shiprocket ‑ Shipping in India

Shiprocket ‑ Shipping in India

by Shiprocket

eCommerce Shipping Solution Powering 1 Lac+ Online Sellers

3.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    54% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    35% of ratings are 1 stars

All reviews

291 - 300 of 376 reviews

ThePikuCart

No positive response/support from the company even after 48 hours .
I have lost my package worth Rs.5000/- & customer as well

If you want to Loose your Customer + by paying your money to Shiprocket + Loose your Packet + boil your Blood + By default 1 Day Advance Estimated Delivery date + Spoil Festival season sale , Try ShipRocket one & only Destination .

Lazy Bee Coffee

HORRIBLE CUSTOMER SERVICE.

They will promptly remove money from your account as soon as you schedule an order, but not attend to any of your queries after that. Their pickup service is very unreliable. I have had to wait many days and cancel the order because no pickup staff will take your package. The customer service will not take your calls and their online chat is a joke.

NewMeCreation

akshay beniwal-my account manager is superbly helpful.thanx guys for making my journey easy.

thanx

AZAR

awesome expressions working with vishal labh and shiprocket thank u so much. very good services.

SPARROE QUEEN

Shiprocket is best app for courier facility.
they offer you the best price and best courier facility.
they never charged overweighted.
Best for COD
I am not fake reviewer from Shiprocket I am owner of SparrowQueen Clothing
I have my own website of clothing and I have integrated shiprocket in my website.
I got lots of order and they all are delivered by shiprocket
www.sparrowqueen.in

Wear.Style

They are cheats.
They try to scam you by increasing the weight of the parcel..
We shipped a One Piece Swimwear which weighs around 90 grams and the cost to ship it is around Rs. 54
They have created a weight discrepancy and falsely indicated that the product weighs 9 KGS?
How can a single one piece swimwear for women weighs 9 kgs??
The Product - https://wear.style/products/open-back-one-piece-scoop-neck-tank-swimsuit
They have charged my account Rs. 972 for this and refusing to reason with us, indicating that the time to respond to their discrepancy is over and i am supposed to simply bear the loss and accept the Rs.972 charge for a 90 Gram parcel.
Avoid them ...
They are simply cheating...

Vastrakatha

I am using this app and having the worst experience. The response from customer support team and handling issues is the worst, they don't care on any issues always the answer is we will look into it and it never get resolved and they will also close the issue.

please go for other options that is 100% best than using this service.

Eyewearlabs

Shiprocket has assisted us to ship our orders in the most hassle free manner . The App is extremely user friendly and the live chat support comes handy. Our shiprocket manager Sanjay Kumar Mallik make sure that all are query are solved.Highly recommended.

Himalayan Elixir

Shiprocket is basically a middle man between logistics provider and yourself. That is it.. They cannot help you if the logistics provider messes up. Their customer service is pathetic. I would suggest you to partner up with any logistics service provider directly rather than Shiprocket. If you are planning large scale operations, shiprocket will be a nightmare. I am planning on partnering with Delhivery or Fedex directly. We have more control and RTO % will be way less...
If you want repeat customers and your shipments to reach your customers I will recommend not to install this app. I would have given neagavtive (-1) Star if there was a possibility. One of my shipments is showing "Out for Delivery" from past 3 weeks. Customer service executives are rude and they just say we cannot help, we are escalating and wait 24 hours. I lost more than 6000 rupees worth of orders because of Shiprocket's untimely delivery service. If you want to reschedule the delivery for the customer even though the portal has an option, it doesn't reschedule, it will attempt the very next day and send you NDR report. Even after you take an action on the NDR the customer service executives will accuse you for not taking any action on the NDR.
SHIP ROCKET APP IS A JOKE. DO NOT INSTALL. BETTER GET IN TOUCH WITH THE ACTUAL DELIVERY SERVICES AND PARTNER WITH THEM.

GETMOFT

Great app to work on, but handled by very incompetent employees.
5 star to tech team and Saahil. 4 star to Abhinav. Zero star to rest all.

I guess the average is 2.

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1 2 26 27 28 30 32 33 34 37 38