Shiprocket: eCommerce Shipping , 675 anmeldelser

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

Arav has helped to configure the best channel setting which suits my requirement I really appreciate the proactive support from the shiprocket team
Thank You

Great & quick support by Palak.
She handled the query like a breeze. My orders weren't getting synced and she helped me in rectifying it in a flash.

My experence with shiprockt is excellent and there support staffs ar also very cooperative and help full

problem has been resolved of synchronization issue,

thanks palak for support

Great Conversation with Yashika from Technical Department of Shiprocket. She Resolve my Issue within few minutes.

It is a wonderful experience with Shiprocket staff (Ms/Mrs Palak). I get timely responses from the support team. Highly recommended ShipRocket. It is the best platform for entrepreneurs looking for growth for their business

Messed up so many orders. Also, keeps deducting money from our wallet. Customer service is a joke. Everyone in the company is fraudster

Amazing service, Palak is one of their best Techincal Support Person, I loved their service, very supportive and helpful.

(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star.

(Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team.
Such a waste of time. If shiprocket is checking this review, i anticipate a call back.

(First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.