Shiprocket: eCommerce Shipping

best logistic service provider , Thanks to account manager vansh for solving my concerns related to shiprocket on time

Great customer service and one click integration works seamless for IN Users. Daily Email reporting is best as far we used many platform. Account manager very responsive . We worked with aditya last 6 months with great support services.

“I thought you handled that call very professionally,” or “I admire the way you are so cordial and polite with every caller,” can provide agents with a better understanding of what they are doing well versus what they could be doing better.
yashika kapoor

Quite helpful app helps in order processing also the rates are also the best in the market

Good Understanding, Nice behavior, less time to understand the problem, So Happy with the support of Miss Palak at the technical department.

Hi Harsh Mohan ji. Thank you for quick support and professional service.

Good service. Got a call back very soon for tech support. Ms. Yashika was very helpful for integrating the API.

last month almost we have lost our 5 shipment cost somewhere around 30k but they just refund maximum 5k amount and our product cost is arounf 14k each.... please be aware if you are using ship rocket bec nowadays only fraud happening with the supplier ... Shiprocket we are using from last 3+ years and our experiance was good but from last 1 year they are crazy ... so many issue we are facing 1. Shipment never ever get delivered on time
2. always fake updates from NDR shipment
3. Shipment lost issue more than 5 shipments within a month from

Execellent service by the Prabhakar and his team , solve each and every query at the same time , so happy with the service .

It's good that there is finally an app available for shiprocket - makes working simpler and organized.
However, I've had a little trouble with the shipping rates in the past - shipping for the same address, through the same vendor cost differently.
There's no standardization with the pricing, especially because shipping outside of the app costs usually one-sixth the price.

Apart from that, the working (and website) is average, no serious complaints per say. The service is alright since they provide a training session for new users - that's good!