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Good Servive.
speed of app is good , my manager is to humble to resolve our issues
Shiprocket has been instrumental in transforming our order fulfillment game. Their platform is intuitive and the customer support is top-notch. We've scaled efficiently with their streamlined logistics. Kudos to the team for helping brands like ours deliver not just products, but experiences. Highly recommend!
Good App. Helps ship products seamlessly with realtime visibility and least tech integration.
Nice service.Good for new eCommerce business. Get multiple choice for courier companies in one roof. The portal is easy to use. Customer service/ support are ok but need some more improvement and feasible.
Overall a very good interface and reliable account managers. Faced some delivery delays but received assistance to resolve the issue.
Good rates and a very good software interface. Does the job smoothly. The option of couriers and support of RM is nice although they don't provide a direct number to contact.
Dear Customer,
Thanks for taking the time to share your prestige opinion with us. We feel bad for the way it turned out to be. Please help us here with your contact details at escalation@shiprocket.in so that we can connect with you to hear about your feedback and seek a chance to improve our service for you in future.
Team Shiprocket
It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues. Gurjot Bhela is our account manager,he is taking responsibility to solve our every problem.
Thank you
Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket
We have had challenges for a while understandably due to COVID-19. However the account has been efficiently managed by Mr. Gurjot Singh Bhela. He has been available round the clock ensuring our concerns are duly addressed. Still looking for a payment solution for COD as customers are running short of cash (can have cards/ payment-links/ UPI/ Wallets, etc.). Assuming it is work in progress
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking
The support team is able and invested equally in your business
Many partners for domestic shipments help. i hope you guys onboard more international partners sooner