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I am using this app for last one month and the service is really very good in the market. I am satisfied with customer support as well. Recommended.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
We Used this app for our business. It really helps since it has the solution for shipments at one place.
Dear Ayur Kart,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
Good support from the Shiprocket team and Yashika from the tech team help me to resolve the issue.
Thank you
FRAUD COMPANY !! BEWARE !! WHEN I HAD FRAUD return in RTO. They refuse to investigate. When I have lost parcel they refuse to investigate. they keep making excuses to not investigate.
Hello! That’s not good to hear. Fret not! I'll help. Please share the AWB number along with the concern at escalation@shiprocket.in to assist you further. I await your response. - MB
The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.
Messed up so many orders. Also, keeps deducting money from our wallet. Customer service is a joke. Everyone in the company is fraudster
Hello! Our team tried to contact you on your registered number, however had no luck. Please share your alternate number or convenient time at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
Shiprocket is best app for courier facility.
they offer you the best price and best courier facility.
they never charged overweighted.
Best for COD
I am not fake reviewer from Shiprocket I am owner of SparrowQueen Clothing
I have my own website of clothing and I have integrated shiprocket in my website.
I got lots of order and they all are delivered by shiprocket
www.sparrowqueen.in
I really like the service. The support team is quite helpful. Liked the service by Yashika. They made the onboarding easy. Thank you!
Pros: Cutting edge tech app; Well integrated app; Logistic charges are not too high; Daily pickups.
Cons: Low manpower->slow response and action; High no. of weight discrepancies on even freezed SKUs; insufficient client support on FAKE ATTEMPTS.
MOST HORRIBLE SHIPPING AGGREGATOR COMPANY. DISASTROUS CUSTOMER SUPPORT. DO NOT TAKE THEIR SHIPROCKET SERVICES . CONSIDER SOME OTHER COMPANY.
Dear VISMIINTREND,
We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.
Team Shiprocket