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The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.
ye log in detail to sahi lo
Hi Shubh! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
Very Good Service , Very Good behaviour of Suraj Singh , Great experience with the team and integration help
Now we are shipping all our orders from one panel and giving more time to our business growth. Nice people..
Dear Earthyboon,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
We use shiprocket for almost all our shipping needs. The automatuc integration with Shopify makes using it just seamless. Also like them for their lower that usual shipping charges.
(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star.
(Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team.
Such a waste of time. If shiprocket is checking this review, i anticipate a call back.
(First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.
Shiprocket is charging 3x-4x on the shipping rates. Contact your nearest BlueDart/Aramex/FexEx office and they will provide you better rates than this. For a courier from Surat to Bangalore, you will just need INR 76 at max, but Shiprocket and their partners charge INR 289?
worst services, worst company, unreasonable
This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility.
Sarika is my KAM , doing good job, happy with the services.
Dear ADDICTION MART,
It is delightful to hear such positive words and It's always a pleasure to serve the best to our user.
Team Shiprocket
Hopeless App Hopeless Service, Never Use Them as shipping partner, they never respond, never call back, will not return your money of your wallet.
Hi, this is not the kind of experience we would want our customers to have and we'll surely take this on priority. Furthermore, keep maintaining your faith in us. We will share an update soon with you regarding the issue. - Team Shiprocket