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Great delivery service and support provided by ship rocket. Also, an awesome customer support
Customer care only knows to give time 24-28hours they will not do anything. i lost my sales + customers and got bad reviews on my site. Even if you will fill NDR (with recording) even if you will do conference call with shiprocket and customer. they are helpless only can give 24-28hours time if courier boy wants he will if not he will return.
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according to reply i also try to contact them again they again not doing anything. they are not giving refund of my 2 month old parcels. which is not delivered to me
AWB are R121811627KR and R121800688KR
Hi, I apologize for your recent negative experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB
Enjoying the experience of shipping with shiprocket, it is truly a reliable site to associate with.
Smooth process of logistics and support by the team. Customisable and flexible any time.
Services are good.
Nice app making shipping easy
Very good service and work , and getting timely reply by account manager @Sahil we are using Shiprocket from last 4 years great experience
Very bad service product support team does not work properly
Products are not delivered. When we tell AM, 30 days pass by and then even RTO is not delivered Even if the courier makes a mistake, just look at this return %
Hi! I certainly understand your concern here and apologize for the hassle. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB
good service. best software & app support.
Getting good service and support