Shiprocket: eCommerce Shipping

Thank you very much for the support provided by your team. Our problem has been resolved and now we can again ship parcels via your courier.We are satisfied working with your technical team . Order shrink has been done successfully

best logistic service provider , Thanks to account manager vansh for solving my concerns related to shiprocket on time

Great customer service and one click integration works seamless for IN Users. Daily Email reporting is best as far we used many platform. Account manager very responsive . We worked with aditya last 6 months with great support services.

“I thought you handled that call very professionally,” or “I admire the way you are so cordial and polite with every caller,” can provide agents with a better understanding of what they are doing well versus what they could be doing better.
yashika kapoor

Quite helpful app helps in order processing also the rates are also the best in the market

Good Understanding, Nice behavior, less time to understand the problem, So Happy with the support of Miss Palak at the technical department.

Good service. Got a call back very soon for tech support. Ms. Yashika was very helpful for integrating the API.

Execellent service by the Prabhakar and his team , solve each and every query at the same time , so happy with the service .

Very frustrating service, the customer service from shiprocket is THE worst ever. Everytime we tried to escalate the issue we have to wait atleast 24-48 hrs. but the issue is still not closed, then again when we try to call them they repeat the same process to wait for more 24-48 hrs. Telling the customer service guys to solve the problem is literally MADNESS!! they do not listen and always make their word come true. We are facing frequent RTO, COD Remittance delays, NDR's, and whatnot! Horrible service.

Must have application for those doing ecom. Rajesh is doing incredible job for providing quality support.. I hope they can continue doing good work.