Arvostelut (822)

Kokonaisarvio
4
Lukumäärä luokitustasoa kohden
  • 64 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 24 % arvioista on 1 tähteä
Muokattu 15. helmikuu 2018

Shiprocket is charging 3x-4x on the shipping rates. Contact your nearest BlueDart/Aramex/FexEx office and they will provide you better rates than this. For a courier from Surat to Bangalore, you will just need INR 76 at max, but Shiprocket and their partners charge INR 289?

Etherbit Store
Intia
2 päivää sovelluksen käyttöä
6. elokuu 2018

worst services, worst company, unreasonable

Toothcases
Intia
2 päivää sovelluksen käyttöä
12. elokuu 2021

Hopeless App Hopeless Service, Never Use Them as shipping partner, they never respond, never call back, will not return your money of your wallet.

Tera13 By Ramneek Singh 1313
Intia
2 päivää sovelluksen käyttöä
Shiprocket - Shipping in India vastasi 13. elokuu 2021

Hi, this is not the kind of experience we would want our customers to have and we'll surely take this on priority. Furthermore, keep maintaining your faith in us. We will share an update soon with you regarding the issue. - Team Shiprocket

2. syyskuu 2021

The Biggest MISTAKE I did in my e-commerce business IS USING SHIPROCKET. This service is so bad that it can completely spoil your ecom business. Here are the issues I faced but never got the solution... 1. Pickup Exeption issue - The courier boys were picking up the parcels but not updating in the shiprocket portal that the parcels have been picked up hence some parcels show pickup exception and when we share the signed manifest with the Shiprocket support team, they delay the process always. I had around 20 cases like this and they never solved the issue and in return they say that you have done FAKE sign on Manifest, haha... what an amazing reason to close the case. 2. No Transparency on COD remittance - We cannot see how much COD amount has been collected in the portal, everytime we have to call in the support number to know the amount and someone will tell you a different figure and then another person will tell you a different figure. 3. Fake Attempts - The delivery boys from the aggregated courier companies make a LOT of fake attempts and when you share the proof with Shiprocket team, the support team just delay the process and hence the shipment becomes RTO. If you are going with Shiprocket, then you should expect a jump in your RTO percentage by 20-30%. The list of problems can go on and on with shiprocket. But even after reading the above feedback if you want to go with Shiprocket then feel free to ship at least 100 pacels and then the picture will be very clear to you. Or if you want a better solution then go with Ithink logistics (Way better) ---------------------------
In the end, I just want to tell to the shiprocket team that, kindly improve your work. I have my so many parcels pending (ticket no. 3171114), solve them if you have the willingness. I will be very happy to change my feedback based on the improved performance.
--------------------------- Thank You

Deetil.com
Intia
Päivä sovelluksen käyttöä
Shiprocket - Shipping in India vastasi 2. syyskuu 2021

Hi. We understand this must have been extremely inconvenient for you. Accept our sincere apologies for the same as this is not something we are known for. Our team has been notified of the same and you shall be contacted in this regard, soon. - Team Shiprocket

13. maaliskuu 2024

ye log in detail to sahi lo

shubh
Intia
39 minuuttia sovelluksen käyttöä
Shiprocket - Shipping in India vastasi 18. maaliskuu 2024

Hi Shubh! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

6. syyskuu 2020

Thief.... Stealing Money by declaring false weight... Don't go for this. other than this good module but no use.

Ventota Retail
Intia
Noin tunti sovelluksen käyttöä
Shiprocket - Shipping in India vastasi 6. syyskuu 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

Muokattu 15. lokakuu 2020

I click on Add App and then I am taken to Shiprocket homepage, nothing happens after that. I have already created a Shiprocket account. *** UPDATE *** Automatically adding the app doesn't work. First create a Shiprocket account, by going to their site. Then follow steps as mentioned here: https://support.shiprocket.in/support/solutions/articles/43000326273-how-do-i-integrate-shopify-as-a-channel-with-shiprocket-

Tons Valley Shop
Intia
Noin tunti sovelluksen käyttöä
Shiprocket - Shipping in India vastasi 15. lokakuu 2020

Dear User,

The team is working on this. Be assured, we will get your store's integration done and let you know.

7. toukokuu 2024

My courier is delayed by more than 14 days which had an original delivery timeline of 4 days. What other words should i use to explain the amazingingly HOPELESS SERVICE.

Whirling Dervish
Intia
Minuutti sovelluksen käyttöä
Shiprocket - Shipping in India vastasi 13. toukokuu 2024

Hello! I apologize for the hassle. I want to inform you that Shipment was delivered on 9th May and I have refunded the freight charges against the shipment to your SR wallet. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

3. huhtikuu 2018

Portal only good but they are doing billing cheating 3x 4x also charging. You will get steal by them fo sure. Before of shiprocket. i lost more than 10k in 3 months.

Regro
Intia
3 minuuttia sovelluksen käyttöä
26. heinäkuu 2024

Clofii
Intia
Yli vuosi sovelluksen käyttöä
Shiprocket - Shipping in India vastasi 8. elokuu 2024

Hi! I wonder what went wrong. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV