Avis (938)
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Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments
Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.
Good rates and a very good software interface. Does the job smoothly. The option of couriers and support of RM is nice although they don't provide a direct number to contact.
Dear Customer,
Thanks for taking the time to share your prestige opinion with us. We feel bad for the way it turned out to be. Please help us here with your contact details at escalation@shiprocket.in so that we can connect with you to hear about your feedback and seek a chance to improve our service for you in future.
Team Shiprocket
It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues. Gurjot Bhela is our account manager,he is taking responsibility to solve our every problem.
Thank you
Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket
Good service and well trained customer support, Recommend the service to others.
Great work! Keep up.
We have had challenges for a while understandably due to COVID-19. However the account has been efficiently managed by Mr. Gurjot Singh Bhela. He has been available round the clock ensuring our concerns are duly addressed. Still looking for a payment solution for COD as customers are running short of cash (can have cards/ payment-links/ UPI/ Wallets, etc.). Assuming it is work in progress
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
This is a really good app. this helps Shopify stores well. their staff is very supportive specially my account manager @anupama
Dear Customer,
Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.
Team Shiprocket
I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!
Easy and convenient overall experience is good, using from last 2-3 year no issue till now.
Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.