Avis (938)

Note globale
4,3
Nombre d’avis par note
  • 67 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 21 % des avis sont des avis à 1 étoiles
23 juin 2023

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track.
but this problem might've done faster so yeah i little more speed would be appreciated.

Maroliveclothing
Inde
Environ un an d’utilisation de l’application
Modifié le 19 juin 2019

Mr Azharuddin is the only main person because of whom this company is running, He talks well, understands well the problems of Customers. I reported him all COD non-delivery issues, other issues related to non-visibility of several operators in Calculate Rates of Shipping. Now other operators appear in my panel, earlier only Ecom was appearing.

Now they promised to improve day by day in shipping operations.

I wish them good success and do very good customer support.

RTO must be made zero in COD, We need 100 % success in delivery, This is the main base of success. If packets are returned- it means the performance is having weakness, We fail in business due to delivery issues if shiprocket fails in doing successful delivery of item . This must be kept in mind to support customers.

We would be consistently watching the performance of all deliveries in future.

Thanks Azharuddin for your energetic , best employee performance and contribution in resolving customer's issues. You made the difference, Hats Off to Azharuddin, Keep it up !

Inaaz.biz
Inde
Presque 2 ans d’utilisation de l’application
Modifié le 3 mars 2023

easy to use and very helpful for new users, thank you ship rocket for giving us this beautiful application.

meenaelements
Inde
Environ un an d’utilisation de l’application
1 mars 2023

Best app for finding efficient and fast shipping options pan india. Simple and easy to use. Supportive team.

PBH E-Retail
Inde
Environ un an d’utilisation de l’application
9 septembre 2023

I was facing some issues as a new seller, got a call from Mr. AARAV for shiprocket team he really helped me to solve my issue. Overall a good experience.

Unemplyoed
Inde
11 mois d’utilisation de l’application
19 septembre 2023

AARAV HAS HELPED ME IN INTEGRATION..HE WAS SUPPORTIVE AND KIND

Pure & Pure Healthcare India
Inde
11 mois d’utilisation de l’application
Modifié le 4 janvier 2019

I previously had a bad experience, and upon expressing my concerns, Muhammad from the escalation team ensured everything flowed smoothly.
He helped me out with the KYC process, shipment delays, everything. Shiprocket is a very easy to use platform for shopify store owners in India, it's really convenient and user friendly.

Roumer Cosmetics
Inde
Plus d'un an d’utilisation de l’application
20 septembre 2023

It is a wonderful experience with Shiprocket staff (Ms/Mrs Palak). I get timely responses from the support team. Highly recommended ShipRocket. It is the best platform for entrepreneurs looking for growth for their business

STUPID CUPID
Inde
8 mois d’utilisation de l’application
Modifié le 10 septembre 2018

I am giving 4 stars after they fixed my issues. Now they are doing good still need to improve NDR issues which they need take action immediately.

Ayushveda Herbals
Inde
Environ un an d’utilisation de l’application
Modifié le 7 avril 2021

Shiprocket is good at his job, but he need to take care of weight discrepancy majorly from Delhivery and xpeessbees. Most of weight descripency is fake uploaded by Delhivery and xpeessbees. They should work on it.

Smokey Cocktail
Inde
Environ un an d’utilisation de l’application
Shiprocket - Shipping in India a répondu 8 février 2021

Hi, we certainly understand your concern here. Could you please share your contact details with us on escalaton@shiprocket.in so that we can get in touch with you and resolve the issue. - Team Shiprocket